Racial and ethnic disparities in the use of health services: bias, preferences, or poor communication?

Abstract:

:African Americans and Latinos use services that require a doctor's order at lower rates than do whites. Racial bias and patient preferences contribute to disparities, but their effects appear small. Communication during the medical interaction plays a central role in decision making about subsequent interventions and health behaviors. Research has shown that doctors have poorer communication with minority patients than with others, but problems in doctor-patient communication have received little attention as a potential cause, a remediable one, of health disparities. We evaluate the evidence that poor communication is a cause of disparities and propose some remedies drawn from the communication sciences.

journal_name

J Gen Intern Med

authors

Ashton CM,Haidet P,Paterniti DA,Collins TC,Gordon HS,O'Malley K,Petersen LA,Sharf BF,Suarez-Almazor ME,Wray NP,Street RL Jr

doi

10.1046/j.1525-1497.2003.20532.x

subject

Has Abstract

pub_date

2003-02-01 00:00:00

pages

146-52

issue

2

eissn

0884-8734

issn

1525-1497

pii

jgi20532

journal_volume

18

pub_type

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