Videoconferencing in the Queensland health service.

Abstract:

:Videoconferencing was introduced in the Queensland health service in 1995. By the end of 1999, there were more than 150 videoconferencing units in health facilities around the state. Six audits of videoconferencing usage were conducted using similar methodology at six-month intervals from November 1997 to May 2000. Between November 1997 and November 1999, the number of calls more than doubled, from 566 to 1378. Hours of usage almost trebled, from 671 to 1724. The average duration of calls remained similar, at about 1 h 12 min. The proportion of calls involving more than two sites (multipoint videoconferences) increased from 44% to 65%. The majority of the activity was for education (including training). Videoconferencing was also used for administration and clinical care. Mental health staff were the heaviest users, but use by health professionals from other specialty areas increased during the study period. The Queensland health service has realized a number of important benefits from telehealth.

journal_name

J Telemed Telecare

authors

Kennedy C,Blignault I,Hornsby D,Yellowlees P

doi

10.1258/1357633011936516

subject

Has Abstract

pub_date

2001-01-01 00:00:00

pages

266-71

issue

5

eissn

1357-633X

issn

1758-1109

journal_volume

7

pub_type

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