Patient use and compliance with medical advice delivered by a web-based triage system in primary care.

Abstract:

:We studied a web-based triage system which was accessible to the general public in the Netherlands. In a retrospective analysis we investigated the type of complaints that were submitted and the kind of advice provided. Over a period of 15 months, 13,133 different people began using the web-based triage system and 3812 patients went right through the triage process to the end. The most frequent complaints were common cold symptoms, such as cough and a sore throat (22%), itch problems (13%), urinary complaints (12%), diarrhoea (10%), headache (8%) and lower back pain (8%). Most commonly, the system generated the advice to contact a doctor (85%) and in 15% of the cases the system provided fully automated, problem-tailored, self-care advice. A total of 192 patients participated in a prospective study and completed an online survey immediately after the delivery of advice. A follow-up questionnaire on actual compliance was completed by 35 patients. Among these, 20 (57%) had actually complied with the advice provided by the system. A regression analysis revealed that intention to comply was strongly related to actual compliance. In turn, intention to comply was strongly related to attitude towards the advice (P < 0.001). Web-based triage can contribute to a more efficient primary care system, because it facilitates the gatekeeper function.

journal_name

J Telemed Telecare

authors

Nijland N,Cranen K,Boer H,van Gemert-Pijnen JE,Seydel ER

doi

10.1258/jtt.2009.001004

subject

Has Abstract

pub_date

2010-01-01 00:00:00

pages

8-11

issue

1

eissn

1357-633X

issn

1758-1109

pii

16/1/8

journal_volume

16

pub_type

杂志文章
  • Transtelephonic transmission of electrocardiograms in Slovenia.

    abstract::The transtelephonic transmission of electrocardiograms (ECGs) was introduced in Slovenia in 1996 and has been used regularly since September 1997 by health institutions and patients with cardiovascular diseases. Portable 12-channel ECG equipment weighing less than 200 g is generally used. The diagnostic centre is loca...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/1357633001935365

    authors: Gorjup V,Jazbec A,Gersak B

    更新日期:2000-01-01 00:00:00

  • A preliminary assessment of Internet-based nuclear telecardiology to support the clinical management of cardiac disease in a remote community.

    abstract::A portable nuclear medicine (NM) processing system was established in Kalgoorlie and an acute myocardial perfusion scintigraphy (MPS) service was provided for the local regional hospital. After scanning the patient, the data were processed on a laptop computer and JPEG images were transmitted to a secure Web server. A...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/135763303322196411

    authors: Tually P,Janssen J,Cowell S,Walker J

    更新日期:2003-01-01 00:00:00

  • Improving the quality of eye care with tele-ophthalmology: shared-care glaucoma screening.

    abstract::We evaluated a shared-care tele-ophthalmology service initiated by the Rotterdam Eye Hospital and 10 optometrists working in retail optician stores. The optometrists screened their clients with a nerve fibre analyser and the resulting images were then further assessed by trained technicians at the hospital. We analyse...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/1357633042602107

    authors: de Mul M,de Bont AA,Reus NJ,Lemij HG,Berg M

    更新日期:2004-01-01 00:00:00

  • A systematic review of telehealth tools and interventions to support family caregivers.

    abstract::We conducted a systematic review of studies employing telehealth interventions which focused on family caregivers' outcomes. The Embase, CINHAL, Cochrane and PubMed databases were searched using combinations of keywords including "telehealth," "telemedicine," "telecare," "telemonitoring," "caregiver" and "family." The...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章,评审

    doi:10.1177/1357633X14562734

    authors: Chi NC,Demiris G

    更新日期:2015-01-01 00:00:00

  • Telemedicine on a small island.

    abstract::Information on the health status of the population of a small Greek island was collected. The information consisted of personal data, clinical history, physical examination, blood pressure evaluation, electrocardiography, and ultrasound scans of neck, breast and abdomen. Ninety-six per cent of the entire island popula...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/1357633991932531

    authors: Balestri R,Cavina E,Aliferis A,Goletti O,Rocci R,Lippolis PV,Zocco G,Franceschi M,Cotrozzi A,Economou S,Christofidis E

    更新日期:1999-01-01 00:00:00

  • Web-based rehabilitation interventions for people with rheumatoid arthritis: A systematic review.

    abstract:BACKGROUND:Rehabilitation approaches for people with rheumatoid arthritis include joint protection, exercises and self-management strategies. Health interventions delivered via the web have the potential to improve access to health services overcoming time constraints, physical limitations, and socioeconomic and geogra...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X18768400

    authors: Srikesavan C,Bryer C,Ali U,Williamson E

    更新日期:2019-06-01 00:00:00

  • Cost analysis of a remote patient monitoring programme for post-discharge patients with type 2 diabetes.

    abstract:INTRODUCTION:Assessing costs of an evidence-based health promotion programme is crucial to understand the economic feasibility of adopting or sustaining the programme. This study conducted a cost analysis of a remote patient monitoring (RPM) programme to enhance the post-discharge management of type 2 diabetes. METHOD...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X20985393

    authors: Michaud TL,Hill JL,Estabrooks PA,Su D

    更新日期:2021-01-26 00:00:00

  • Telemonitored exercise-based cardiac rehabilitation improves physical capacity and health-related quality of life.

    abstract:INTRODUCTION:Cardiac rehabilitation improves physical capacity, health-related quality of life, and reduces morbidity and mortality among cardiac patients. Telemonitored exercise-based cardiac rehabilitation may innovate existing programmes and increase participation rates. OBJECTIVE:The purpose of this study was to i...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X18792808

    authors: Laustsen S,Oestergaard LG,van Tulder M,Hjortdal VE,Petersen AK

    更新日期:2020-01-01 00:00:00

  • Wireless-accessible sensor populations for monitoring biological variables.

    abstract::The current health-care infrastructure is generally considered to be inadequate to meet the needs of an increasingly older population. We have investigated the feasibility of a passive in-home monitoring system based on wireless accessible sensor populations (WASP). In an EU-funded project we have identified the syste...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/jtt.2008.003010

    authors: Mazzù M,Scalvini S,Giordano A,Frumento E,Wells H,Lokhorst K,Glisenti F

    更新日期:2008-01-01 00:00:00

  • Tele-ophthalmology for the treatment in primary care of disorders in the anterior part of the eye.

    abstract::Desktop videoconferencing at 384 kbit/s was used for a trial of tele-ophthalmology consultations between a general practitioner (GP) and an experienced ophthalmologist. Forty-two consecutive patients from St Erik's Eye Hospital emergency ward with disorders in the anterior part of the eye were examined. There was an e...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X010070S110

    authors: Blomdahl S,Marén N,Lof R

    更新日期:2001-01-01 00:00:00

  • A review of telemedicine in Uzbekistan.

    abstract::The government of Uzbekistan has recognized the need for telemedicine. With the support of several international groups, three telemedicine programmes have been established. This international assistance has provided equipment and training. There is a national network of emergency medical services, and two e-referral ...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/1357633053688697

    authors: Doarn CR,Adilova F,Lam D

    更新日期:2005-01-01 00:00:00

  • Image processing from computerized tomography images: virtual reconstruction for telediagnosis.

    abstract::We have developed a system for remote three-dimensional reconstruction, which facilitates telediagnosis. The telereconstruction system is based on a computerized tomography (CT) scanner, a workstation connected to the CT scanner, a PC, which can be geographically far away from the workstation, and a computer program t...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/1357633001935770

    authors: Masero V,Moreno J,Silva A,Andres F,Chambel J,Uson J

    更新日期:2000-01-01 00:00:00

  • The Pentalfa project. 4: educational aspects.

    abstract::A distance continuing medical education programme was established at the Katholieke Universiteit Leuven using multipoint videoconferencing via ISDN lines at 384 kbit/s. During each academic year, 24-26 sessions were organized. During the first three years, a questionnaire was completed by 29% of the 13,489 participant...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/135763303767149997

    authors: Himpens B

    更新日期:2003-01-01 00:00:00

  • Telepsychiatry: an island pilot project.

    abstract::A telemedicine link was established in 1996 between the island of Inishmore and the department of psychiatry in University College Hospital, Galway. The link was mainly used to facilitate emergency consultations between patients on the island and the duty psychiatrist, always at the request of the island's general pra...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/1357633981931498

    authors: Mannion L,Fahy TJ,Duffy C,Broderick M,Gethins E

    更新日期:1998-01-01 00:00:00

  • Progress in Australian teledermatology.

    abstract::Because of their remoteness, the majority of rural towns in Australia are disadvantaged in terms of access to dermatological services. Telemedicine offers one solution. Since the mid-1990s, Australian dermatologists have experimented with telemedicine as an adjunct to clinical practice. The technical viability of tele...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/1357633011937146

    authors: Lim AC,See AC,Shumack SP

    更新日期:2001-01-01 00:00:00

  • Videoconference clinics improve efficiency of inflammatory bowel disease care in a remote and rural setting.

    abstract:INTRODUCTION:Patients with inflammatory bowel disease (IBD) require long-term secondary care with periodic specialist follow-up. This can be especially challenging for patients living in remote areas. One possible solution is the implementation of videoconference (VC) clinics as a distance-management tool. Here we asse...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X19849280

    authors: Ruf B,Jenkinson P,Armour D,Fraser M,Watson AJ

    更新日期:2020-10-01 00:00:00

  • The legal and ethical aspects of telemedicine. 4: Product liability and jurisdictional problems.

    abstract::The use of telemedicine brings with it the risk that the human factor--the teleconsultant--will fail to reach the standard of care that the law requires of medical professionals. It also brings the risk that the telemedical equipment or system will fail at a crucial moment. Such risks, of course, are inherent in many ...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章,评审

    doi:10.1258/1357633981932109

    authors: Stanberry B

    更新日期:1998-01-01 00:00:00

  • Telemedicine interventions for substance-use disorder: a literature review.

    abstract::A literature review was conducted to identify research into multiple-contact (i.e. extended) telemedicine interventions for substance-use disorder. The goals were: (1) to describe the methodology used to evaluate telemedicine interventions; (2) to identify the range of interventions which have been formally evaluated;...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章,评审

    doi:10.1258/jtt.2011.110608

    authors: Young LB

    更新日期:2012-01-01 00:00:00

  • Telehealth service delivery for persons with alcoholism.

    abstract::Videoconferencing at a bandwidth of 384 kbit/s was used in open sessions for subjects with alcohol use disorders (AUD). Study participants received eight sessions of group therapy over a four-week period from an accredited addictions counsellor. Outcome assessment included self-report measures, a qualitative interview...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/135763305774472060

    authors: Frueh BC,Henderson S,Myrick H

    更新日期:2005-01-01 00:00:00

  • An analysis of 46 static telecytology cases over a period of two years.

    abstract::We analysed 46 telecytology cases sent from two rural hospitals about 500 km from a tertiary cancer centre. The cases were submitted for second opinion over a period of two years and evaluated using a static store and forward telecytology approach. A total of 715 digital images were studied (average 15 per case). Fort...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/135763306778558132

    authors: Jialdasani R,Desai S,Gupta M,Kothari A,Deshpande R,Shet T,Ramadwar M,Kane S,Chinoy R

    更新日期:2006-01-01 00:00:00

  • A teledermatology care management protocol for tracking completion of teledermatology recommendations.

    abstract::In July 2009 we implemented a 3-year store-and-forward teledermatology project to provide dermatology care to veterans living in rural and underserved areas of the US Pacific Northwest. We also developed a follow-up protocol and tracking system. Information about all completed teledermatology consultations was entered...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/jtt.2012.120417

    authors: Eastman KL,Lutton MC,Raugi GJ,Sakamoto MR,McDowell JA,McFarland LV,Reiber GE

    更新日期:2012-10-01 00:00:00

  • Problem-based learning: a case study in providing e-health education using the Internet.

    abstract::The current trend among many universities is to increase the number of courses available online. However, there are fundamental problems in transferring traditional education courses to virtual formats. Delivering current curricula in an online format does not assist in overcoming the negative effects on student motiv...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/13576330260440907

    authors: Tichon JG

    更新日期:2002-12-01 00:00:00

  • Evaluation of telemedicine centres in Madhya Pradesh, Central India.

    abstract::In a developing country such as India, there is substantial inequality in health care distribution. Telemedicine facilities were established in Madhya Pradesh in 2007-2008. The purpose of this study was to evaluate the infrastructure, equipment, manpower, and functional status of Indian Space and Research Organisation...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X15593450

    authors: Bali S,Gupta A,Khan A,Pakhare A

    更新日期:2016-04-01 00:00:00

  • Factors in the selection of a teleradiology provider in the United States.

    abstract::Commercial teleradiology is well established in the US. There are many factors to consider when engaging a teleradiology provider. One of the basic questions is what do you expect to gain from it? Do you want a final reading from an attending radiologist (known as a consultant radiologist in many countries) or would y...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X13503428

    authors: Hunter TB,Krupinski EA,Weinstein RS

    更新日期:2013-09-01 00:00:00

  • Pilot assessment of an on-demand telehealth 'left without being seen' follow-up programme.

    abstract:INTRODUCTION:On-demand telehealth can have a high rate of patients requesting visits and dropping off without being seen by a provider, especially during the COVID-19 pandemic. METHODS:On-demand telehealth requests made to a large healthcare system in the USA between 15 March 2020 and 31 May 2020 were included for ana...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X20983159

    authors: Sheridan MD,Adams KT,Booker E,Krevat SA,Calabrese M,Gomes K,Ratwani RM

    更新日期:2021-01-21 00:00:00

  • Peer support via video-telephony among frail elderly people living at home.

    abstract::We evaluated the effect of a video-phone network on peer support among frail elderly people living at home. We conducted a one-year trial of network formation among 14 people (five men and nine women, age range 78-85 years) through coordinator intervention and the use of ISDN video-phones. The purpose of the intervent...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章,多中心研究

    doi:10.1258/135763303321159666

    authors: Ezumi H,Ochiai N,Oda M,Saito S,Ago M,Fukuma N,Takenami S

    更新日期:2003-01-01 00:00:00

  • A transferable telepsychiatry model for improving access to emergency mental health care.

    abstract::The Mental Health Emergency Care-Rural Access Programme (MHEC) aims to improve access to specialist emergency mental health care in rural and remote communities in New South Wales. It provides a range of services including emergency telephone triage and video assessment. The present report provides a detailed descript...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X14552372

    authors: Saurman E,Johnston J,Hindman J,Kirby S,Lyle D

    更新日期:2014-10-01 00:00:00

  • A telemedicine system for collaborative work on radiographic coronary video-images.

    abstract::We designed a telemedicine system that supports collaborative work on video-images from coronary cine-angiograms and cine-ventriculograms. Two workstations were connected by ISDN at 128 kbit/s. Coronary cine-angiogram and cine-ventriculogram video-images were transmitted to an image examination workstation before the ...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/135763304323070797

    authors: Zhang R,Yamauchi K,Nonogawa M,Ikeda M,Zhang W,Huang D

    更新日期:2004-01-01 00:00:00

  • A descriptive analysis of an on-demand telehealth approach for remote COVID-19 patient screening.

    abstract::Introduction: COVID-19 requires methods for screening patients that adhere to physical distancing and other Centers for Disease Control and Prevention guidelines. There is little data on the use of on-demand telehealth to meet this need.Methods: The functional performance of on-demand telehealth as a COVID-19 remote p...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1177/1357633X20943339

    authors: Ratwani RM,Brennan D,Sheahan W,Fong A,Adams K,Gordon A,Calabrese M,Hwang E,Smith M,Booker E

    更新日期:2020-07-23 00:00:00

  • Evaluation of a mobile phone-based diet game for weight control.

    abstract::We developed an interactive mobile-phone based application, SmartDiet, that analyzes daily nutrition intake and patterns of daily exercise. It provides a personalized diet profile and promotes knowledge about nutrition using a diet game. We evaluated the effectiveness of the SmartDiet application in terms of acquiring...

    journal_title:Journal of telemedicine and telecare

    pub_type: 杂志文章

    doi:10.1258/jtt.2010.090913

    authors: Lee W,Chae YM,Kim S,Ho SH,Choi I

    更新日期:2010-01-01 00:00:00