Effect of an audit and feedback intervention on hospitalized oncology patients' perception of nurse practitioner care.

Abstract:

:Although patient satisfaction has been used traditionally as a measure of excellence, research has suggested that the perception of being well cared for is likely a more promising indicator of quality than satisfaction alone. Expectations, physical environment, communication, participation and involvement, technical competence, and the influence of healthcare organizations are factors that may impair patients' ability to distinguish nursing care from their overall healthcare experience. This study evaluated the effect of a nurse practitioner audit and feedback intervention on hospitalized patients' perception of care.

journal_name

J Nurs Care Qual

authors

Dulko D,Mooney K

doi

10.1097/NCQ.0b013e3181b7050d

subject

Has Abstract

pub_date

2010-01-01 00:00:00

pages

87-93

issue

1

eissn

1057-3631

issn

1550-5065

journal_volume

25

pub_type

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