Teamwork as an essential component of high-reliability organizations.

Abstract:

:Organizations are increasingly becoming dynamic and unstable. This evolution has given rise to greater reliance on teams and increased complexity in terms of team composition, skills required, and degree of risk involved. High-reliability organizations (HROs) are those that exist in such hazardous environments where the consequences of errors are high, but the occurrence of error is extremely low. In this article, we argue that teamwork is an essential component of achieving high reliability particularly in health care organizations. We describe the fundamental characteristics of teams, review strategies in team training, demonstrate the criticality of teamwork in HROs and finally, identify specific challenges the health care community must address to improve teamwork and enhance reliability.

journal_name

Health Serv Res

journal_title

Health services research

authors

Baker DP,Day R,Salas E

doi

10.1111/j.1475-6773.2006.00566.x

subject

Has Abstract

pub_date

2006-08-01 00:00:00

pages

1576-98

issue

4 Pt 2

eissn

0017-9124

issn

1475-6773

pii

HESR566

journal_volume

41

pub_type

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