Assessing patient satisfaction. Part 2. Findings: nursing, the hospital and patients' concerns.

Abstract:

:Part 1 of this article discussed the process of evaluating patient satisfaction by means of unstructured, in-depth interviews. In this part, the content of interviews will be presented and the analytic domains derived from the research will be described. These are 'nursing', 'the hospital' and 'patients' concerns', and the categories which make up these domains will be discussed.

journal_name

J Clin Nurs

authors

Pontin DJ,Webb C

doi

10.1111/j.1365-2702.1996.tb00224.x

subject

Has Abstract

pub_date

1996-01-01 00:00:00

pages

33-40

issue

1

eissn

0962-1067

issn

1365-2702

journal_volume

5

pub_type

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