Assessing patient satisfaction. Part 1. The research process.

Abstract:

:The research reported in this article formed part of a project evaluating nursing developments in four demonstration wards in one health authority, and the article focuses on evaluation of patient satisfaction. The evaluation of patient satisfaction is a topic surrounded by much methodological debate and therefore it was necessary to clarify the issues involved at the planning stage of the study. The 'process' aspects of evaluating patient satisfaction will be discussed here, while the content of patient interviews will be the subject of Part 2.

journal_name

J Clin Nurs

authors

Pontin DJ,Webb C

doi

10.1111/j.1365-2702.1995.tb00040.x

subject

Has Abstract

pub_date

1995-11-01 00:00:00

pages

383-9

issue

6

eissn

0962-1067

issn

1365-2702

journal_volume

4

pub_type

杂志文章
  • Factors related to incidence of eye disorders in Korean patients at intensive care units.

    abstract:AIMS:The purpose of this study was to identify the incidence rate of eye disorders and further to identify factors related to incidence of eye disorders in intensive care unit patients. BACKGROUND:Although the incidence of eye disorders in intensive care unit patients is very high, it is difficult to come to an accura...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/j.1365-2702.2008.02388.x

    authors: Oh EG,Lee WH,Yoo JS,Kim SS,Ko IS,Chu SH,Song EK,Kang SW

    更新日期:2009-01-01 00:00:00

  • Diabetes self-management, depressive symptoms, quality of life and metabolic control in youth with type 1 diabetes in China.

    abstract:AIMS AND OBJECTIVES:To assess diabetes self-management, depressive symptoms, quality of life and metabolic control in a cohort of youth with type 1 diabetes in mainland China. Predictors of self-management and depressive symptoms were also explored. BACKGROUND:Studies have shown that adaptation to childhood chronic il...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章,多中心研究

    doi:10.1111/j.1365-2702.2012.04299.x

    authors: Guo J,Whittemore R,Grey M,Wang J,Zhou ZG,He GP

    更新日期:2013-01-01 00:00:00

  • Post-operative pain management: a literature review.

    abstract::The appropriateness of any set of criteria generated to measure the quality of a particular intervention is dependent upon a thorough, up-to-date assessment of the current state-of-the-art. Few areas in nursing have received as much research attention as that of pain control, particularly post-operative pain control. ...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章,评审

    doi:10.1111/j.1365-2702.1994.tb00353.x

    authors: Kitson A

    更新日期:1994-01-01 00:00:00

  • Male partners' experiences of caregiving for women with cervical cancer-a qualitative study.

    abstract:AIMS AND OBJECTIVES:This study aimed to develop knowledge on the experiences of male partners of women with cervical cancer during and after the illness. We explore men's experiences of becoming caregivers as well as how the illness trajectory affects or has affected the relationship. BACKGROUND:Receiving a cancer dia...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.14688

    authors: Oldertrøen Solli K,de Boer M,Nyheim Solbraekke K,Thoresen L

    更新日期:2019-03-01 00:00:00

  • Risk factors for incident delirium in an acute general medical setting: a retrospective case-control study.

    abstract:AIMS AND OBJECTIVES:To determine predisposing and precipitating risk factors for incident delirium in medical patients during an acute hospital admission. BACKGROUND:Incident delirium is the most common complication of hospital admission for older patients. Up to 30% of hospitalised medical patients experience inciden...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.13529

    authors: Tomlinson EJ,Phillips NM,Mohebbi M,Hutchinson AM

    更新日期:2017-03-01 00:00:00

  • Factors impacting job satisfaction among nurses from a tertiary care centre.

    abstract:AIMS AND OBJECTIVES:To investigate the level of job satisfaction and the impact of personal characteristics and work environment on job satisfaction among nurses. BACKGROUND:Job satisfaction among nurses is of paramount importance to providers of health care because satisfied nurses appear to be endowed with the physi...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.12261

    authors: Kaddourah BT,Khalidi A,Abu-Shaheen AK,Al-Tannir MA

    更新日期:2013-11-01 00:00:00

  • Strategies used for managing symptoms by women with fibromyalgia.

    abstract:AIMS:The goal of this study was to describe how persons with fibromyalgia manage their lives given the multiple symptoms they experience, in particular how they use non-pharmacologic strategies, or how they incorporate these strategies along with pharmacologic agents. BACKGROUND:Persons with fibromyalgia, a widespread...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/j.1365-2702.2010.03501.x

    authors: Kengen Traska T,Rutledge DN,Mouttapa M,Weiss J,Aquino J

    更新日期:2012-03-01 00:00:00

  • An integrative review of rural and remote nursing graduate programmes and experiences of nursing graduates.

    abstract:AIMS AND OBJECTIVES:To examine international studies that specifically focus on transition to practice for graduate registered nurses in rural and remote areas. BACKGROUND:Supportive graduate nursing programmes are essential for enabling nursing graduates' transition to practice and reducing attrition rates. Literatur...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章,评审

    doi:10.1111/jocn.14211

    authors: Fowler AC,Twigg D,Jacob E,Nattabi B

    更新日期:2018-03-01 00:00:00

  • Assuring the integrity of the family: being the father of a very low birth weight infant.

    abstract:AIM:The purpose of this study was to explore the paternal role of fathers of very low birth weight infants during their first year of life. BACKGROUND:Following birth, very low birth weight infants often require extended hospitalisation and long-term care. The birth experience and the infant's hospitalisation often ov...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/j.1365-2702.2008.02487.x

    authors: Lee TY,Lin HR,Huang TH,Hsu CH,Bartlett R

    更新日期:2009-02-01 00:00:00

  • Weight increase in patients with dementia, and alteration in meal routines and meal environment after integrity promoting care.

    abstract:AIMS:To follow weight changes in patients with moderate and severe dementia and analyse how these changes related to biological and psychological parameters after staff education and support in integrity promoting care. A further aim was to describe meal environment and routines relative to the intervention. BACKGROUN...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章,多中心研究

    doi:10.1111/j.1365-2702.2006.01780.x

    authors: Mamhidir AG,Karlsson I,Norberg A,Mona K

    更新日期:2007-05-01 00:00:00

  • Listening for commissioning: A participatory study exploring young people's experiences, views and preferences of school-based sexual health and school nursing.

    abstract:AIMS AND OBJECTIVES:To explore the experiences, views and preferences of young people aged 11-19 years regarding school-based sexual health and school nursing to inform commissioning and delivery for one local authority area in England during 2015. BACKGROUND:Promoting sexual health for young people remains a challeng...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.13936

    authors: Aranda K,Coleman L,Sherriff NS,Cocking C,Zeeman L,Cunningham L

    更新日期:2018-01-01 00:00:00

  • Factors associated with family cohesion and adaptability among Chinese registered nurses.

    abstract:AIM:To identify determinants of family cohesion and adaptability among Chinese registered nurses. BACKGROUND:In China, the shortage of registered nurses imposes a higher physical and emotional workload, which will aggravate their work-family conflicts. Therefore, it is easy for nurses to ignore the importance of famil...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.15527

    authors: Huang L,Wang Y,Huang H

    更新日期:2020-10-08 00:00:00

  • Agreement of infrared temporal artery thermometry with other thermometry methods in adults: systematic review.

    abstract:AIMS AND OBJECTIVES:To critically review and synthesise the evidence on the agreement of temporal artery thermometry with invasive and noninvasive thermometry methods in hospitalised adults. BACKGROUND:Noninvasive thermometry methods aim at combining patient comfort and ease of use with satisfactory accuracy of temper...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章,评审

    doi:10.1111/jocn.13117

    authors: Kiekkas P,Stefanopoulos N,Bakalis N,Kefaliakos A,Karanikolas M

    更新日期:2016-04-01 00:00:00

  • The experiences of heart transplant recipients' spouses during the pretransplant waiting period: integrative review.

    abstract:AIMS AND OBJECTIVES:To explore the experiences of spouses of heart transplant recipients and to consider how an understanding of these experiences may inform nursing practice. BACKGROUND:There is a lack of knowledge about the experiences of spouses of heart transplant recipients during the pretransplant wait. Evidence...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章,评审

    doi:10.1111/jocn.13630

    authors: Cater R,Taylor J

    更新日期:2017-10-01 00:00:00

  • Fading confidence: A qualitative exploration of parents' experiences caring for a febrile child.

    abstract:AIMS AND OBJECTIVES:To explore parents' experiences with paediatric fever to understand their needs for information and support. BACKGROUND:Paediatric fever is a normal part of childhood, and multiple episodes of fever are a common occurrence between infancy and adulthood. Despite this expectation, paediatric fever of...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.15165

    authors: Thompson AP,Le A,Hartling L,Scott SD

    更新日期:2020-03-01 00:00:00

  • A combined intervention of art therapy and clown visits to reduce preoperative anxiety in children.

    abstract:AIMS AND OBJECTIVES:To test whether a combined intervention of art therapy and clown visits could enhance the efficacy of oral medication in reducing children's anxiety at parental separation prior to induction of anaesthesia. BACKGROUND:Approximately 50% of children undergoing surgery report high anxiety at anaesthes...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.13578

    authors: Dionigi A,Gremigni P

    更新日期:2017-03-01 00:00:00

  • A Delphi study to identify content for a new questionnaire based on the 10 Principles of Dignity in Care.

    abstract:AIM AND OBJECTIVE:To generate content for a new questionnaire, based on the 10 Principles of Dignity in Care. BACKGROUND:Older people in hospital are vulnerable and at risk of harm, including indignity. The 10 Principles of Dignity in Care, which undergird the United Kingdom's Dignity in Care Campaign, have been used ...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.15462

    authors: Heuzenroeder L,Ibrahim F,Khadka J,Woodman R,Kitson A

    更新日期:2020-08-16 00:00:00

  • Use of complementary and alternative medicine by patients with cancer in northern Turkey: analysis of cost and satisfaction.

    abstract:AIMS AND OBJECTIVES:The aims of this study were to determine (1) the prevalence of complementary and alternative medicine use among patients with cancer, (2) the method of use of the particular therapy, (3) the reasons for using complementary and alternative medicine therapies, (4) the benefits experienced by the use o...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/j.1365-2702.2011.03732.x

    authors: Aydin Avci I,Koç Z,Sağlam Z

    更新日期:2012-03-01 00:00:00

  • Dementia and loneliness: an Australian perspective.

    abstract:AIM:To explore the perceptions of loneliness according to people with early-stage dementia, living in community and long-term care and also the views of their family carers. BACKGROUND:Research that specifically explores the influence of loneliness on dementia is limited and indicates the prevalence of loneliness and ...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/j.1365-2702.2010.03549.x

    authors: Moyle W,Kellett U,Ballantyne A,Gracia N

    更新日期:2011-05-01 00:00:00

  • Determinants of self-efficacy and quality of life in patients with temporary enterostomy: a cross-sectional survey.

    abstract:AIMS AND OBJECTIVES:To identify determinants of self-efficacy and quality of life in patients with temporary enterostomy. BACKGROUND:Anterior resection with temporary enterostomy is the preferred treatment for patients with rectal cancer, which may impair patients' quality of life. So far, most studies have focused on...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.13469

    authors: Su X,Zhen L,Zhu M,Kuang Y,Qin F,Ye X,Yin X,Wang H

    更新日期:2017-02-01 00:00:00

  • Dimensions of informal care in Greece: the family's contribution to the care of patients hospitalized in an oncology hospital.

    abstract:AIMS AND OBJECTIVES:This study aims to explore the kind and frequency of care provided to hospitalized cancer patients by relatives and the reasons for providing this care. BACKGROUND:Informal care is a common phenomenon across many countries. In Greece, informal caring activities occur in most hospitals. Patients' re...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/j.1365-2702.2007.02033.x

    authors: Sapountzi-Krepia D,Raftopoulos V,Psychogiou M,Sakellari E,Toris A,Vrettos A,Arsenos P

    更新日期:2008-05-01 00:00:00

  • Documentation practices of nurses in long-term care.

    abstract::Documentation of nursing care is an important source of reference and communication between nurses and other health care providers. This article describes a study of the documentation practices of nurses in a long-term care institution. Results revealed a number of positive aspects of nurses' documentation practices a...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1046/j.1365-2702.1999.00281.x

    authors: Martin A,Hinds C,Felix M

    更新日期:1999-07-01 00:00:00

  • Managing parental groups: personal impact of a group leadership course for child healthcare nurses.

    abstract:AIMS AND OBJECTIVES:To investigate the experience and personal impact of a group leadership course for child healthcare nurses. BACKGROUND:During their child's first year, all parents in Sweden are invited to participate in parental groups within the child health service; however, only 49% choose to participate. Despi...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.13446

    authors: Lefèvre Å,Lundqvist P,Drevenhorn E,Hallström I

    更新日期:2017-02-01 00:00:00

  • The third person in the room: The needs of care partners of older people in home care services-A systematic review from a person-centred perspective.

    abstract:AIMS AND OBJECTIVES:To identify and synthesise the needs of care partners of older people living at home with assistance from home care services. BACKGROUND:"Ageing in place" is a promoted concept where care partners and home care services play significant roles. Identifying the needs of care partners and finding syst...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章,评审

    doi:10.1111/jocn.14205

    authors: Anker-Hansen C,Skovdahl K,McCormack B,Tønnessen S

    更新日期:2018-04-01 00:00:00

  • To tell or not to tell: attitudes of Chinese oncology nurses towards truth telling of cancer diagnosis.

    abstract:AIMS AND OBJECTIVES:To investigate the attitude of oncology nurses towards whether and how to disclose diagnoses to patients with early-stage cancer or terminal illness. BACKGROUND:The attitudes of patients and doctors towards the disclosure of cancer diagnosis differed from culture to culture. However, little researc...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章,多中心研究

    doi:10.1111/j.1365-2702.2007.02237.x

    authors: Li JY,Liu C,Zou LQ,Huang MJ,Yu CH,You GY,Jiang YD,Li H,Jiang Y

    更新日期:2008-09-01 00:00:00

  • Living with my small stomach: The experiences of post-bariatric surgery patients within 1 year after discharge.

    abstract:AIMS AND OBJECTIVES:To explore how patients adapt to their changed body and life within the first year of receiving bariatric surgery. BACKGROUND:Bariatric surgery is used to treat severely obese patients. Most studies investigating the postsurgery period are about weight loss related issues. However, few studies have...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.14616

    authors: Lin HC,Tsao LI

    更新日期:2018-12-01 00:00:00

  • Persistent severe fatigue in patients with rheumatoid arthritis.

    abstract:AIM:To determine whether persistent severe fatigue in patients with rheumatoid arthritis can be predicted by inflammation and disability. METHODS:A follow-up study with a one-year duration was performed. From an existing rheumatoid arthritis cohort, 150 consecutive patients, with established rheumatoid arthritis, were...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/j.1365-2702.2007.02082.x

    authors: Repping-Wuts H,Fransen J,van Achterberg T,Bleijenberg G,van Riel P

    更新日期:2007-11-01 00:00:00

  • Prevalence and factors associated with depression and anxiety in patients with psoriasis.

    abstract:OBJECTIVE:To identify the prevalence and factors associated with depression and anxiety in patients with psoriasis. BACKGROUND:Psoriasis is a chronic, non-contagious, autoimmune inflammatory skin disease associated with psychological comorbidities. DESIGN:A cross-sectional study conducted between March 2017-December ...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/jocn.15577

    authors: Pollo CF,Miot HA,Matos TDS,de Souza JM,Jorge MFS,Miot LDB,Meneguin S

    更新日期:2020-11-30 00:00:00

  • Effectiveness of psychoeducation intervention on post-traumatic stress disorder and coping styles of earthquake survivors.

    abstract:AIMS AND OBJECTIVES:The aim of the study was to examine the effectiveness of a psychoeducation intervention based on Peplau's approach, including problem-solving compared with intervention with medication on post-traumatic stress disorder (PTSD) symptoms and coping of earthquake survivors. BACKGROUND:Post-traumatic re...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/j.1365-2702.2007.02047.x

    authors: Oflaz F,Hatipoğlu S,Aydin H

    更新日期:2008-03-01 00:00:00

  • Diabetes education: what do adolescents want?

    abstract:AIMS AND OBJECTIVES:To establish adolescents' beliefs regarding the need for structured diabetes education and their views on how such a programme should be organised and what topics need to be addressed. BACKGROUND:Structured diabetes education programmes have become common place in diabetes care in recent years. Des...

    journal_title:Journal of clinical nursing

    pub_type: 杂志文章

    doi:10.1111/j.1365-2702.2010.03692.x

    authors: Chaney D,Coates V,Shevlin M,Carson D,McDougall A,Long A

    更新日期:2012-01-01 00:00:00