Effective management of complaints in the emergency department.

Abstract:

:Many of the causes of complaints can be reduced but not completely eliminated. Appropriate attention through education and quality management keeps the department's attention focused on increasing patient satisfaction.

journal_name

Pediatr Emerg Care

journal_title

Pediatric emergency care

authors

Tucker JR,Kornberg AE

doi

10.1097/00006565-199404000-00009

subject

Has Abstract

pub_date

1994-04-01 00:00:00

pages

94-7

issue

2

eissn

0749-5161

issn

1535-1815

journal_volume

10

pub_type

杂志文章,评审
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    abstract:OBJECTIVES:The aim of this study is to explore current community emergency department (ED) experiences available to pediatric emergency medicine (PEM) trainees and estimate the proportion of graduates taking positions that involve working in a community ED setting. METHODS:We conducted an e-mail-based survey among PEM...

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    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000001349

    authors: Marchese RF,Gala PK,Seiden JA,Scarfone R,Belfer RA,Posner J

    更新日期:2020-10-01 00:00:00

  • Emergency department conditions associated with the number of patients who leave a pediatric emergency department before physician assessment.

    abstract:OBJECTIVES:As emergency department (ED) waiting times and volumes increase, substantial numbers of patients leave without being seen (LWBS) by a physician. The objective of this study was to identify ED conditions reflecting patient input, throughput, and output associated with the number of patients who LWBS in a pedi...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0b013e3182a5cbc2

    authors: Stang AS,McCusker J,Ciampi A,Strumpf E

    更新日期:2013-10-01 00:00:00

  • Outpatient Emergency Preparedness: A Survey of Pediatricians.

    abstract:OBJECTIVE:To determine outpatient pediatricians' self-reported experience with and preparation for patient emergencies, and their awareness of the American Academy of Pediatrics (AAP) policy statement on outpatient emergency preparedness. METHODS:A 34-question cross-sectional survey of outpatient pediatric faculty and...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000000310

    authors: Pendleton AL,Stevenson MD

    更新日期:2015-07-01 00:00:00

  • Investigating the reliability of substance toxicity information found on the Internet in pediatric poisonings.

    abstract:OBJECTIVES:The Internet may be the first source of information used by parents during a suspected poisoning of their children. Our primary aim was to assess the reliability of the Internet as a resource for information for parents to initially manage a suspected poisoning involving their child without outside consultat...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000000022

    authors: Kearney TE,Lieu D,Singer N,Tsutaoka B,Ho R,Olson K

    更新日期:2013-12-01 00:00:00

  • Sticking It Straight: Pediatric Procedure Curriculum Initiative.

    abstract:OBJECTIVES:Literature demonstrates that pediatric residents are not graduating with procedural confidence and competency. This was confirmed with our own institution's Accreditation Council for Graduate Medical Education and internal surveys. Our primary objective was to improve procedural confidence among pediatric re...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000002324

    authors: Price A,Greene HM,Stem CT,Titus MO

    更新日期:2020-12-21 00:00:00

  • A simple modified bicarbonate regimen for urine alkalinization in moderate pediatric salicylate poisoning in the emergency department.

    abstract::A 4-year-old Indian girl was seen in our emergency department for unintentional ingestion of topical medication oil with subsequent salicylate poisoning. Serum levels were 52 mg/dL at 12 hours after ingestion.She was started on urine alkalization therapy to enhance salicylate elimination. This was achieved by a bicarb...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0b013e3182131556

    authors: Ong GY

    更新日期:2011-04-01 00:00:00

  • Amatoxin-containing mushroom (Lepiota brunneoincarnata) familial poisoning.

    abstract::Serious to fatal toxicity may occur with amanitin-containing mushrooms ingestions. A Lepiota brunneoincarnata familial poisoning with hepatic toxicity is reported. In such poisonings, acute gastroenteritis may be firstly misdiagnosed leading to delay in preventing liver dysfunction by silibinin or penicillin G. Mushro...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000000399

    authors: Varvenne D,Retornaz K,Metge P,De Haro L,Minodier P

    更新日期:2015-04-01 00:00:00

  • Managing well-appearing neonates with hyperbilirubinemia in the emergency department observation unit.

    abstract:BACKGROUND:In September 2005, Texas Children's Hospital initiated a protocol for all neonates presenting to the emergency department (ED) with hyperbilirubinemia based on the American Academy of Pediatrics guidelines. As part of the protocol, low-risk neonates with hyperbilirubinemia requiring phototherapy are treated ...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0b013e3181db2058

    authors: Adekunle-Ojo AO,Smitherman HF,Parker R,Ma L,Caviness AC

    更新日期:2010-05-01 00:00:00

  • Redefining the community pediatric hospitalist: the combined pediatric ED/inpatient unit.

    abstract:BACKGROUND:The use of pediatric hospitalists in community hospitals has increased over the past decade in response to the desire to provide high-quality pediatric care. Many hospitals are challenged to create financially independent and productive programs. OBJECTIVE:To evaluate an alternative approach to traditional ...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/01.pec.0000248685.94647.01

    authors: Krugman SD,Suggs A,Photowala HY,Beck A

    更新日期:2007-01-01 00:00:00

  • Clinical significance of scalp abnormalities in asymptomatic head-injured infants.

    abstract:OBJECTIVES:1) To identify clinical features indicating a high risk of skull fracture (SF) and associated intracranial injury (ICI) in asymptomatic head-injured infants. 2) To develop a clinical decision rule to determine which asymptomatic head-injured infants require head imaging. METHODS:We performed a prospective c...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/00006565-200104000-00002

    authors: Greenes DS,Schutzman SA

    更新日期:2001-04-01 00:00:00

  • Aeromedical Transport in Children: A Descriptive Analysis of 96 Cases.

    abstract:OBJECTIVE:Pediatric aeromedical transport (AT) is highly challenging. We aim to describe a series of 96 cases of children requiring medical transport in terms of the indication, modalities, and related adverse events. METHODS:In this single-center retrospective study, we included air-transported patients less than 18 ...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000001308

    authors: Mortamet G,Harrington K,Raffin H,Menat Y,Oualha M,Renolleau S

    更新日期:2020-01-01 00:00:00

  • Hair tourniquet management.

    abstract::Unwind or incise has been the standard of management for removing hair tourniquets. The hair ends are usually difficult to hold and unwind as they break at the ends easily, and using scalpels or needles to get under the hair tourniquet is difficult when the involved appendage is swollen and leads to more trauma to the...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0b013e31820d65b7

    authors: O'Gorman A,Ratnapalan S

    更新日期:2011-03-01 00:00:00

  • Pediatricians' evaluations of their residency curriculum in emergency medicine.

    abstract:OBJECTIVE:To describe residency graduates' perceptions of their preparation for providing pediatric emergency medical care. METHODS:The design was a cross-sectional survey set in a university-affiliated pediatric residency program. Twenty residency graduates from 1994 and 1995 who did not have an emergency department ...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/00006565-200304000-00004

    authors: Bowen KA,Ball TM

    更新日期:2003-04-01 00:00:00

  • Comparing Practice Patterns Between Pediatric and General Emergency Medicine Physicians: A Scoping Review.

    abstract:OBJECTIVE:Acutely ill infants and children presenting to the emergency department are treated by either physicians with pediatric emergency medicine (PEM) training or physicians without PEM training, a good proportion of which are general emergency medicine-trained physicians (GEDPs). This scoping review identified pub...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章,评审

    doi:10.1097/PEC.0000000000000557

    authors: Chime NO,Katznelson J,Gangadharan S,Walsh B,Lobner K,Brown L,Gawel M,Auerbach M,International Network for Simulation-based Pediatric Innovation, Research, and Education (INSPIRE) IMPACTS Investigators.

    更新日期:2017-04-01 00:00:00

  • The Surgical Treatment of Toxic Megacolon in Hirschsprung Disease.

    abstract:OBJECTIVES:Enterocolitis remains the most significant cause of morbidity and mortality in Hirschsprung disease (HD). It could progress into toxic megacolon (TM)-acute dilatation of the colon as accompanying toxic complication of Hirschsprung enterocolitis. It is a devastating complication, especially in infants with so...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000000444

    authors: Khasanov R,Schaible T,Wessel LM,Hagl CI

    更新日期:2016-11-01 00:00:00

  • Factors associated with prolonged emergency department length of stay for admitted children.

    abstract:OBJECTIVE:To estimate the prevalence of and to identify factors associated with prolonged emergency department length-of-stay (ED-LOS) for admitted children. METHODS:Data were from the 2001-2006 National Hospital Ambulatory Medical Care Survey. The primary outcome was prolonged ED-LOS (defined as total ED time >8 hour...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0b013e31820943e4

    authors: Bekmezian A,Chung PJ,Cabana MD,Maselli JH,Hilton JF,Hersh AL

    更新日期:2011-02-01 00:00:00

  • Accidental etizolam ingestion in a child.

    abstract::Etizolam (ETZ) is an antidepressive thienodiazepine drug that is used worldwide. The most frequent adverse effects in adults are drowsiness and muscle weakness, and this can rarely cause paradoxical excitation; however, no information exists on intoxication in children. Furthermore, evidence bearing on its safety in c...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/01.pec.0000280511.13537.bd

    authors: Kato Z,Nakamura M,Funato M,Kuwabara H,Kondo N

    更新日期:2007-07-01 00:00:00

  • An intentional opiate intoxication of an infant: when medical toxicology and child maltreatment services merge.

    abstract::We present an instructive case of a 5-week-old infant seen in the emergency department with acute inspiratory stridor and depressed level of consciousness. His emergency department course identified an acute opiate intoxication. The child also developed chest wall rigidity, a rare complication of narcotic use. We disc...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/01.pec.0000144921.85747.e0

    authors: Perez A,Scribano PV,Perry H

    更新日期:2004-11-01 00:00:00

  • Interexaminer agreement in physical examination for children with suspected soft tissue abscesses.

    abstract:OBJECTIVE:This study aimed to measure interexaminer agreement for physical examination (PE) findings in children with a suspected soft tissue abscess. METHODS:A prospective study was conducted from March 1 to July 31, 2007, at an urban, tertiary care children's hospital emergency department. Children presenting to the...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0b013e31821d8545

    authors: Giovanni JE,Dowd MD,Kennedy C,Michael JG

    更新日期:2011-06-01 00:00:00

  • A fever of unknown origin workup in the emergency department reveals an unusual pathogen.

    abstract::The cause of a fever of unknown origin (FUO, fever of >21 days without an identified etiology) may be a common illness, an atypical presentation of a common illness, or an unusual illness. A patient with an FUO occasionally presents to the emergency department (ED). The differential diagnosis of an FUO is extensive. A...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0b013e3181bec8df

    authors: Hernandez-Trujillo HS,Dalberg T,Feder H Jr,Smith SR

    更新日期:2009-10-01 00:00:00

  • Mass illness at an intermediate school: toxic fumes or epidemic hysteria?

    abstract::The report of an acute illness involving a large number of clustered children will undoubtedly provoke an urgent emergency care response or, in some instances, a mass casualty or disaster response. While responding to the perceived needs of those involved, the professionals caring for these children must consider epid...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/00006565-199210000-00008

    authors: Krug SE

    更新日期:1992-10-01 00:00:00

  • "My child can't keep anything down!" Interviewing parents who bring their preschoolers to the emergency department for diarrhea, vomiting, and dehydration.

    abstract:INTRODUCTION:Viral gastroenteritis with dehydration is one of the most frequent reasons for visits to pediatric emergency departments (ED). Parental intervention before presentation to the ED can make a significant difference in the course of a child's illness. There is a discrepancy between medical knowledge of dehydr...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/pec.0b013e3181d6d9de

    authors: Graham JM,Fitzpatrick EA,Black KJ

    更新日期:2010-04-01 00:00:00

  • Use of topical lidocaine in pediatric laceration repair: a review of topical anesthetics.

    abstract:OBJECTIVE:To determine whether application of topical aqueous lidocaine to a laceration attenuates the pain from the subsequent lidocaine injection in children. DESIGN:Prospective, double-blind study. SETTING:A large, urban, tertiary care children's hospital emergency department. PATIENTS:A convenience sample of 100...

    journal_title:Pediatric emergency care

    pub_type: 临床试验,杂志文章,随机对照试验,评审

    doi:10.1097/00006565-199812000-00012

    authors: Stewart GM,Simpson P,Rosenberg NM

    更新日期:1998-12-01 00:00:00

  • Sudden Collapse of a Preschool-Aged Child on the Playground.

    abstract:PURPOSE:Primary cardiac events are rare in children. There is little information in the literature regarding the most appropriate emergency department (ED) management of this type of pediatric patient, especially with regard to medication use. SUMMARY:This case highlights the pediatric ED evaluation and treatment of s...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000000547

    authors: Scheller RL,Johnson LH,Caruso MC,Lorts A

    更新日期:2017-02-01 00:00:00

  • Tracheal Rupture: A Rare Complication of Endotracheal Intubation.

    abstract::There are numerous immediate and delayed complications associated with endotracheal intubation. Tracheal rupture is a rare complication whose diagnosis is often delayed. This can result in significant morbidity and mortality. We present a case of therapeutic misadventure resulting in a significant tracheal rupture in ...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000000279

    authors: Reichman EF,Lanan BJ

    更新日期:2015-11-01 00:00:00

  • Survey of parental willingness to pay and willingness to stay for "painless" intravenous catheter placement.

    abstract:OBJECTIVES:This study examined how much parents are willing to pay and/or willing to stay to make their child's intravenous (IV) catheter placement painless. METHODS:A prospective survey was conducted using a questionnaire administered to a consecutive sample of parents presenting to an emergency department (ED). Elig...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/01.pec.0000238743.96606.69

    authors: Walsh BM,Bartfield JM

    更新日期:2006-11-01 00:00:00

  • Fatal laryngeal injury in an achondroplastic dwarf secondary to airbag deployment.

    abstract::We report the case of an unrestrained driver with achondroplastic dwarfism who suffered a fatal anterior neck injury when her airbag deployed as she rear-ended another vehicle at 30-40 mph. Her short stature and short limbs required her to sit within a handbreadth of the steering wheel, which probably allowed the airb...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:

    authors: Roberts D,Pexa C,Clarkowski B,Morey M,Murphy M

    更新日期:1999-08-01 00:00:00

  • Four-film X-ray series is more sensitive than 2-film for diagnosis of skull fractures in children.

    abstract:OBJECTIVE:The objective of this study was to compare the sensitivity and specificity of 2- and 4-film x-ray series when interpreted by pediatric emergency medicine physicians in the diagnosis of skull fracture in children. METHODS:A noninferiority crossover study was performed. The skull radiographs of the 50 most rec...

    journal_title:Pediatric emergency care

    pub_type: 杂志文章

    doi:10.1097/PEC.0b013e3182a9f7c1

    authors: Morrison J,Mâsse B,Ouellet P,Décarie JC,Gravel J

    更新日期:2013-11-01 00:00:00

  • Factors Associated With Increased Risk of Pediatric Orbital Cellulitis-Who Should Be Scanned?

    abstract:BACKGROUND:Evaluation of a child with POC/OC is complicated due difficulties in physical examination and risks of imaging by computed tomography. METHOD:Retrospective review of children 0-16 years admitted to the pediatric emergency department for POC/OC from 2009 to 2019. RESULTS:Ten years study period, 243 children...

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    pub_type: 杂志文章

    doi:10.1097/PEC.0000000000002083

    authors: Ohana-Sarna-Cahan L,Hurvitz N,Gross I,Cohen A,Hashavya S

    更新日期:2020-03-19 00:00:00

  • Haemophilus influenzae Type f sepsis in an immunocompetent child.

    abstract::Invasive infections due to Haemophilus influenzae non-type b have been reported to be on the increase with the decline in invasive H.influenzae type b infections after the introduction of the conjugate H.influenzae type b vaccine. We report a case of H. influenzae type f sepsis in a fully immunized, immunocompetent, a...

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    pub_type: 杂志文章

    doi:10.1097/PEC.0b013e31803f5a94

    authors: Kannikeswaran N,Sethuraman U,Kamat D

    更新日期:2007-04-01 00:00:00