A feasibility study of email communication between the patient's family and the specialist burns team.

Abstract:

:We investigated whether the parents of burns patients could capture suitable clinical images with a digital camera and add the necessary text information to enable the paediatric burns team to provide follow-up care via email. Four families were involved in the study, each of whom sent regular email consultations for six months. The results were very encouraging. The burns team felt confident that the clinical information in 30 of the 32 email messages (94%) they received was accurate, although in 11 of these 30 cases (37%) they stated that there was room for improvement (the quality was nonetheless adequate for clinical decision making). The study also showed that low-resolution images (average size 37 kByte) were satisfactory for diagnosis. Families were able to participate in the service without intensive training and support. The user survey showed that all four families found it easy and convenient to take the digital photographs and to participate in the study. The results suggest that the technique has potential as a low-cost telemedicine service in burns follow-up, and that it requires only modest investment in equipment, training and support.

journal_name

J Telemed Telecare

authors

Johansen MA,Wootton R,Kimble R,Mill J,Smith A,Hockey A

doi

10.1258/1357633042614302

subject

Has Abstract

pub_date

2004-01-01 00:00:00

pages

53-6

eissn

1357-633X

issn

1758-1109

journal_volume

10 Suppl 1

pub_type

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