The Establishment of a Triage System in a Child and Adolescent Psychiatry Clinic in Hong Kong.

Abstract:

BACKGROUND:  The problems of long waiting time and non-attendance prompted the implementation of a triage procedure in a child and adolescent psychiatry clinic in Hong Kong. METHOD:  A two-stage triage procedure was set up, incorporating an initial screening by the Strengths and Difficulties Questionnaire, followed by a semi-structured telephone triage interview scored according to pre-set criteria. Results from the triage interview were compared with clinicians' rating of urgency. RESULTS:  The procedure was successful in identifying cases that were in need of urgent assessment, whose waiting time was shortened substantially. The non-attendance rate also improved. CONCLUSIONS:  The triage procedure helped to streamline the service in a grossly under-resourced clinic, but further refinement is still needed.

authors

Lai KYC

doi

10.1111/j.1475-3588.2006.00412.x

subject

Has Abstract

pub_date

2006-11-01 00:00:00

pages

204-207

issue

4

eissn

1475-357X

issn

1475-3588

journal_volume

11

pub_type

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