Internal Medicine Resident Engagement with a Laboratory Utilization Dashboard: Mixed Methods Study.

Abstract:

:The objective of this study was to measure internal medicine resident engagement with an electronic medical record-based dashboard providing feedback on their use of routine laboratory tests relative to service averages. From January 2016 to June 2016, residents were e-mailed a snapshot of their personalized dashboard, a link to the online dashboard, and text summarizing the resident and service utilization averages. We measured resident engagement using e-mail read-receipts and web-based tracking. We also conducted 3 hour-long focus groups with residents. Using grounded theory approach, the transcripts were analyzed for common themes focusing on barriers and facilitators of dashboard use. Among 80 residents, 74% opened the e-mail containing a link to the dashboard and 21% accessed the dashboard itself. We did not observe a statistically significant difference in routine laboratory ordering by dashboard use, although residents who opened the link to the dashboard ordered 0.26 fewer labs per doctor-patient-day than those who did not (95% confidence interval, -0.77 to 0.25;

journal_name

J Hosp Med

authors

Kurtzman G,Dine J,Epstein A,Gitelman Y,Leri D,Patel MS,Ryskina K

doi

10.12788/jhm.2811

subject

Has Abstract

pub_date

2017-09-01 00:00:00

pages

743-746

issue

9

eissn

1553-5592

issn

1553-5606

journal_volume

12

pub_type

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