Enhancing the primary care team to provide redesigned care: the roles of practice facilitators and care managers.

Abstract:

:Efforts to redesign primary care require multiple supports. Two potential members of the primary care team-practice facilitator and care manager-can play important but distinct roles in redesigning and improving care delivery. Facilitators, also known as quality improvement coaches, assist practices with coordinating their quality improvement activities and help build capacity for those activities-reflecting a systems-level approach to improving quality, safety, and implementation of evidence-based practices. Care managers provide direct patient care by coordinating care and helping patients navigate the system, improving access for patients, and communicating across the care team. These complementary roles aim to help primary care practices deliver coordinated, accessible, comprehensive, and patient-centered care.

journal_name

Ann Fam Med

authors

Taylor EF,Machta RM,Meyers DS,Genevro J,Peikes DN

doi

10.1370/afm.1462

subject

Has Abstract

pub_date

2013-01-01 00:00:00

pages

80-3

issue

1

eissn

1544-1709

issn

1544-1717

pii

11/1/80

journal_volume

11

pub_type

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