Identifying the latent failures underpinning medication administration errors: an exploratory study.

Abstract:

OBJECTIVES:The primary aim of this article was to identify the latent failures that are perceived to underpin medication errors. STUDY SETTING:The study was conducted within three medical wards in a hospital in the United Kingdom. STUDY DESIGN:The study employed a cross-sectional qualitative design. DATA COLLECTION METHODS:Interviews were conducted with 12 nurses and eight managers. Interviews were transcribed and subject to thematic content analysis. A two-step inter-rater comparison tested the reliability of the themes. PRINCIPAL FINDINGS:Ten latent failures were identified based on the analysis of the interviews. These were ward climate, local working environment, workload, human resources, team communication, routine procedures, bed management, written policies and procedures, supervision and leadership, and training. The discussion focuses on ward climate, the most prevalent theme, which is conceptualized here as interacting with failures in the nine other organizational structures and processes. CONCLUSIONS:This study is the first of its kind to identify the latent failures perceived to underpin medication errors in a systematic way. The findings can be used as a platform for researchers to test the impact of organization-level patient safety interventions and to design proactive error management tools and incident reporting systems in hospitals.

journal_name

Health Serv Res

journal_title

Health services research

authors

Lawton R,Carruthers S,Gardner P,Wright J,McEachan RR

doi

10.1111/j.1475-6773.2012.01390.x

subject

Has Abstract

pub_date

2012-08-01 00:00:00

pages

1437-59

issue

4

eissn

0017-9124

issn

1475-6773

journal_volume

47

pub_type

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