Abstract:
:Communication errors are the most important cause of adverse events in healthcare. The current study aimed to improve hospital-wide employee teamwork and reduce adverse medical events for patients arising from miscommunication. In our hospital, when patient safety incidents and accidents occur, staff from various occupations submit incident reports to the Department of Patient Safety via an electronic reporting system; over 11,000 cases are reported each year. We surveyed the incident reports submitted in our institution from 2016 to 2018. All incidents related to miscommunication were identified, and relevant information was collected from the original electronic incident reports. Incident severity classification is commonly divided into near-miss or adverse events. We extracted only the required incident information items for this study, and processed information concerning individuals (e.g., reporters and target patients) anonymously. This study was approved by the Institutional Review Board of the study hospital. The authors declare no conflicts of interest associated with this study. Team training for all employees reduced adverse events for patients. The coefficient of determination (R squared value) was -0.32. This suggests our approach may be slightly but significantly effective for developing the fundamental strengths of the medical team. Quality improvement is continuous, and seamless efforts to improve the effectiveness of medical teams at our hospital will continue.
journal_name
Nagoya J Med Scijournal_title
Nagoya journal of medical scienceauthors
Fukami T,Uemura M,Terai M,Nagao Ydoi
10.18999/nagjms.82.4.697subject
Has Abstractpub_date
2020-11-01 00:00:00pages
697-701issue
4eissn
0027-7622issn
2186-3326journal_volume
82pub_type
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journal_title:Nagoya journal of medical science
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journal_title:Nagoya journal of medical science
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journal_title:Nagoya journal of medical science
pub_type: 杂志文章,评审
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journal_title:Nagoya journal of medical science
pub_type: 杂志文章
doi:
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pub_type: 杂志文章
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journal_title:Nagoya journal of medical science
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更新日期:2012-02-01 00:00:00
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journal_title:Nagoya journal of medical science
pub_type: 杂志文章
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更新日期:2015-02-01 00:00:00
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journal_title:Nagoya journal of medical science
pub_type: 杂志文章
doi:
更新日期:1994-12-01 00:00:00
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journal_title:Nagoya journal of medical science
pub_type: 杂志文章
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更新日期:1996-12-01 00:00:00
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journal_title:Nagoya journal of medical science
pub_type: 杂志文章
doi:
更新日期:2016-08-01 00:00:00
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journal_title:Nagoya journal of medical science
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