Nurses' workload and its relation with physiological stress reactions.

Abstract:

OBJECTIVE:to analyze the relation between the workload and the physiological stress reactions among nurses working at a hospital service. METHODS:cross-sectional, correlational, quantitative study, involving 95 nurses, in 2011 and 2012. Spearman's bivariate Correlation Test was used. RESULTS:most subjects are female, between 23 and 61 years old and working between 21 and 78 hours per week. The most frequent physiological reactions were back pain, fatigue/exhaustion, stiff neck and stomach acidity, with 46.3% of the subjects presenting low and 42.1% moderate physiological stress responses. No correlation was found between the workload and the physiological stress responses. CONCLUSION:although most of the nurses work more than 36 hours/week, physiologically, they do not present high reaction levels in response to stress. These workers deal with conflicts in the vertical and horizontal relations between professionals, family members and patients. In that sense, taking care of professionals who offer health services can be a fundamental strategy, as good user care mainly depends on healthy teams.

journal_name

Rev Lat Am Enfermagem

authors

Dalri Rde C,da Silva LA,Mendes AM,Robazzi ML

doi

10.1590/0104-1169.3292.2503

subject

Has Abstract

pub_date

2014-11-01 00:00:00

pages

959-65

issue

6

eissn

0104-1169

issn

1518-8345

pii

S0104-11692014000600959

journal_volume

22

pub_type

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