Abstract:
INTRODUCTION:Miscommunication and lack of coordination can compromise care quality and patient safety during transitions in care, especially for medically complex older adults. Little research has been done to investigate care transitions from the perspective of those receiving and providing care. METHODS:This study explored multiple care transitions for an elderly hip fracture patient, post-surgery. Interviews and observations were conducted with the patient, their family caregivers, and health care providers, at each point of transition between four different care settings. RESULTS:FOUR KEY THEMES WERE IDENTIFIED OVER THE PATIENTS CARE TRAJECTORY: 'Missing Crucial Coversations'-Patient and family caregivers did not feel involved or informed about decisions in care; 'Who's Who'-Confusion about the role of health care providers; 'Ready or Not'-Not knowing what to expect or what is expected; and, 'Playing by the Rules'-Health system policies and procedures hinder individualized care. CONCLUSION:Study findings point to the need for the health care system to engage patients and family caregivers more fully and consistently in the process of care transitions as well as the importance of understanding these processes from multiple perspectives. Recommendations for system integration are proposed with a focus on transitional care.
journal_name
Int J Integr Carejournal_title
International journal of integrated careauthors
Toscan J,Manderson B,Santi SM,Stolee Pdoi
10.5334/ijic.1103subject
Has Abstractpub_date
2013-06-26 00:00:00pages
e023issn
1568-4156journal_volume
13pub_type
杂志文章abstract:Introduction:Current U.S. policy and payment initiatives aim to encourage health care provider accountability for population health and higher value care, resulting in efforts to integrate providers along the continuum. Providers work together through diverse organizational structures, yet evidence is limited regarding...
journal_title:International journal of integrated care
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journal_title:International journal of integrated care
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journal_title:International journal of integrated care
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journal_title:International journal of integrated care
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更新日期:2015-09-02 00:00:00
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journal_title:International journal of integrated care
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journal_title:International journal of integrated care
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journal_title:International journal of integrated care
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更新日期:2009-12-22 00:00:00
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