Response of consultants to the emergency department: a preliminary report.

Abstract:

STUDY OBJECTIVE:To determine the timeliness of response of consultants called to evaluate patients in the emergency department of a community hospital. METHODS:Consultation requests from an ED located in a medium-sized community hospital were studied for a 1-month period. Data collected included name and specialty of the consultant, urgency of patients' conditions, times of pages, and times of consultants' responses and arrival in the ED. RESULTS:Two hundred forty-one consultations were requested and 199 data forms relating to 21 staff physicians were analyzed. Mean number of pages required to reach a consultant was 1.5+/-.4. Mean time from the first page to telephone response was 8+/-6 minutes and from first page to ED arrival was 42+/-23 minutes. Mean time from the first page to the consultant's arrival in the ED was significantly shorter for emergency (17+/-10 minutes) than for urgent or nonurgent patients (50+/-41 and 41+/-23 minutes, respectively). There were wide variations in individual patterns of response; the 7 fastest consultants had a mean first page to arrival time of 25+/-10 minutes, and for the slowest 5 consultants the time was 56+/-24 minutes. CONCLUSION:Response times of consultants to the ED vary depending on the urgency of the patient's condition and individual behavior patterns.

journal_name

Ann Emerg Med

authors

Vosk A

doi

10.1016/s0196-0644(98)70035-6

subject

Has Abstract

pub_date

1998-11-01 00:00:00

pages

574-7

issue

5

eissn

0196-0644

issn

1097-6760

pii

S0196064498003746

journal_volume

32

pub_type

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