Organizational performance focused on users' quality of life: The role of service climate and "contribution-to-others" wellbeing beliefs.

Abstract:

:The investigation of organizational factors as precursors of the quality of life (QoL) of service users in organizations for individuals with intellectual disability has been relatively neglected.With this in mind, this study tests the mediation of service climate between employee's "contribution-to-others" wellbeing beliefs (COWBs) and organizational performance focused on the QoL of individuals with intellectual disability. A total of 104 organizations participated in the study. Data were collected from 885 employees and 809 family members of individuals with intellectual disability. The results of the multilevel mediation model supported the hypotheses. When employees believe that their own wellbeing depends on helping others (COWBs) service climate reported by employees is stimulated. Service climate in turn was associated with organizational performance focused on QoL of people with intellectual disability, assessed by family members. The manuscript concludes with theoretical and practical implications of the study.

journal_name

Res Dev Disabil

authors

Pătraș L,Martínez-Tur V,Estreder Y,Gracia E,Moliner C,Peiró JM

doi

10.1016/j.ridd.2018.04.016

subject

Has Abstract

pub_date

2018-06-01 00:00:00

pages

114-123

eissn

0891-4222

issn

1873-3379

pii

S0891-4222(18)30092-1

journal_volume

77

pub_type

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