A method to determine the impact of patient-centered care interventions in primary care.

Abstract:

OBJECTIVE:The implementation of patient-centered care (PCC) innovations continues to be poorly understood. We used the implementation effectiveness framework to pilot a method for measuring the impact of a PCC innovation in primary care practices. METHODS:We analyzed data from a prior study that assessed the implementation of an electronic geriatric quality-of-life (QOL) module in 3 primary care practices in central North Carolina in 2011-2012. Patients responded to the items and the subsequent patient-provider encounter was coded using the Roter Interaction Analysis System (RIAS) system. We developed an implementation effectiveness measure specific to the QOL module (i.e., frequency of usage during the encounter) using RIAS and then tested if there were differences with RIAS codes using analysis of variance. RESULTS:A total of 60 patient-provider encounters examined differences in the uptake of the QOL module (i.e., implementation-effectiveness measure) with the frequency of RIAS codes during the encounter (i.e., patient-centeredness measure). There was a significant association between the effectiveness measure and patient-centered RIAS codes. CONCLUSION:The concept of implementation effectiveness provided a useful framework determine the impact of a PCC innovation. PRACTICE IMPLICATIONS:A method that captures real-time interactions between patients and care staff over time can meaningfully evaluate PCC innovations.

journal_name

Patient Educ Couns

authors

Daaleman TP,Shea CM,Halladay J,Reed D

doi

10.1016/j.pec.2014.09.009

subject

Has Abstract

pub_date

2014-12-01 00:00:00

pages

327-31

issue

3

eissn

0738-3991

issn

1873-5134

pii

S0738-3991(14)00380-2

journal_volume

97

pub_type

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