Cross-cultural communication: Tools for working with families and children.

Abstract:

:The ability to communicate effectively with patients and families is paramount for good patient care. This practice point reviews the importance of communicating effectively in cross-cultural encounters. The concept of cultural competence is introduced, along with the LEARN (Listen, Explain, Acknowledge, Recommend, Negotiate) model for cross-cultural communication. Three vignettes, one each in Indigenous, global, and newcomer child health, are used to illustrate challenges in cross-cultural communication and effective application of the LEARN model. Practical tips are provided for communicating across cultures.

journal_name

Paediatr Child Health

authors

Ladha T,Zubairi M,Hunter A,Audcent T,Johnstone J

doi

10.1093/pch/pxx126

subject

Has Abstract

pub_date

2018-02-01 00:00:00

pages

66-69

issue

1

eissn

1205-7088

issn

1918-1485

pii

pxx126

journal_volume

23

pub_type

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