Abstract:
:The ability to communicate effectively with patients and families is paramount for good patient care. This practice point reviews the importance of communicating effectively in cross-cultural encounters. The concept of cultural competence is introduced, along with the LEARN (Listen, Explain, Acknowledge, Recommend, Negotiate) model for cross-cultural communication. Three vignettes, one each in Indigenous, global, and newcomer child health, are used to illustrate challenges in cross-cultural communication and effective application of the LEARN model. Practical tips are provided for communicating across cultures.
journal_name
Paediatr Child Healthjournal_title
Paediatrics & child healthauthors
Ladha T,Zubairi M,Hunter A,Audcent T,Johnstone Jdoi
10.1093/pch/pxx126subject
Has Abstractpub_date
2018-02-01 00:00:00pages
66-69issue
1eissn
1205-7088issn
1918-1485pii
pxx126journal_volume
23pub_type
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