The structure and process of workers' compensation systems and the role of doctors: A comparison of Ontario and Québec.

Abstract:

BACKGROUND:This study sought to identify impacts of compensation system characteristics on doctors in Québec and Ontario. METHODS:(i) Legal analysis; (ii) Qualitative methods applied to documentation and individual and group interviews with doctors (34) and other system participants (31); and (iii) Inter-jurisdictional transdisciplinary analysis involving cross-disciplinary comparative and integrative analysis of policy contexts, qualitative data, and the relationship between the two. RESULTS:In both jurisdictions the compensation board controlled decisions on work-relatedness and doctors perceived the bureaucratic process negatively. Gatekeeping roles differed between jurisdictions both in initial adjudication and in dispute processes. Québec legislation gives greater weight to the opinion of the treating physician. These differences affected doctors' experiences. CONCLUSIONS:Policy-makers should contextualize the sources of the "evidence" they rely on from intervention research because findings may reflect a system rather than an intervention effect. Researchers should consider policy contexts to both adequately design a study and interpret their results. Am. J. Ind. Med. 59:1070-1086, 2016. © 2016 Wiley Periodicals, Inc.

journal_name

Am J Ind Med

authors

Lippel K,Eakin JM,Holness DL,Howse D

doi

10.1002/ajim.22651

subject

Has Abstract

pub_date

2016-12-01 00:00:00

pages

1070-1086

issue

12

eissn

0271-3586

issn

1097-0274

journal_volume

59

pub_type

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