Disseminating effective clinician communication techniques: Engaging clinicians to want to learn how to engage patients.

Abstract:

:Patient-clinician communication that promotes patient engagement enhances health care quality. Yet, disseminating effective communication interventions to practicing clinicians remains challenging. Current methods do not have large and sustainable effects. In this paper, we argue that both top-down approaches (mandated by institutions) should be coupled with bottom-up approaches that address clinician motivation, confidence, and barriers. We need to engage clinicians in the same way we ask them to engage patients - strategically and with empathy. We discuss potentially innovative strategies to integrate top-down and bottom-up approaches in ways that fit clinicians' busy schedules and can inform policy.

journal_name

Patient Educ Couns

authors

Pollak KI,Back AL,Tulsky JA

doi

10.1016/j.pec.2017.05.015

subject

Has Abstract

pub_date

2017-10-01 00:00:00

pages

1951-1954

issue

10

eissn

0738-3991

issn

1873-5134

pii

S0738-3991(17)30287-2

journal_volume

100

pub_type

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