Patient satisfaction with primary health-care services in Kuwait.

Abstract:

:The study aims to evaluate patient satisfaction with respect to primary health-care services in Kuwait.A total of 245 patients completed the General Practice Assessment Questionnaire postconsultation version 2.0. Two statistically significant differences of patients' satisfaction with sex and level of education were found. Overall satisfaction was higher among men than women (P = 0.002), and it was also higher among those with university degree of education than the other levels of education (P = 0.049). We also found statistically significant differences of patients' responses over sex for three themes, namely: satisfaction with receptionists, satisfaction with access and satisfaction with communication; and over the age for one theme: satisfaction with access. There was no statistically significant differences of patients' responses over nationality for all themes. Satisfaction is a multifactorial and no one factor alone could provide satisfaction with primary health services in Kuwait.

journal_name

Int J Nurs Pract

authors

Alotaibi M,Alazemi T,Alazemi F,Bakir Y

doi

10.1111/ijn.12257

subject

Has Abstract

pub_date

2015-06-01 00:00:00

pages

249-57

issue

3

eissn

1322-7114

issn

1440-172X

journal_volume

21

pub_type

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