Surveying clinicians by web: current issues in design and administration.

Abstract:

:The versatility, speed, and reduced costs with which web surveys can be conducted with clinicians are often offset by low response rates. Drawing on best practices and general recommendations in the literature, we provide an evidence-based overview of methods for conducting online surveys with providers. We highlight important advantages and disadvantages of conducting provider surveys online and include a review of differences in response rates between web and mail surveys of clinicians. When administered online, design-based features affect rates of survey participation and data quality. We examine features likely to have an impact including sample frames, incentives, contacts (type, timing, and content), mixed-mode approaches, and questionnaire length. We make several recommendations regarding optimal web-based designs, but more empirical research is needed, particularly with regard to identifying which combinations of incentive and contact approaches yield the highest response rates and are the most cost-effective.

journal_name

Eval Health Prof

authors

Dykema J,Jones NR,Piché T,Stevenson J

doi

10.1177/0163278713496630

subject

Has Abstract

pub_date

2013-09-01 00:00:00

pages

352-81

issue

3

eissn

0163-2787

issn

1552-3918

pii

36/3/352

journal_volume

36

pub_type

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