The relationship between organizational factors and resident satisfaction with nursing home care and life.

Abstract:

:We examined the relationships between nursing home (NH) resident satisfaction and NH organizational characteristics, while controlling for the effect of resident characteristics within facilities. We used a stratified, random sample of NHs (N = 72) from two states and a prescreened and randomized sample of 1496 residents. Data sources included resident interviews, an administrator survey, the Minimum Data Set (MDS), and the Online Survey, Certification and Reporting System (OSCAR). Using Hierarchical Linear Modeling (HLM) techniques, we found that non-chain affiliation, certified nursing assistant staffing, and provision of a family council had significant positive effects on total resident satisfaction. The presence of a special care unit was associated with lower levels of satisfaction.

journal_name

J Aging Soc Policy

authors

Lucas JA,Levin CA,Lowe TJ,Robertson B,Akincigil A,Sambamoorthi U,Bilder S,Paek EK,Crystal S

doi

10.1300/J031v19n02_07

subject

Has Abstract

pub_date

2007-01-01 00:00:00

pages

125-51

issue

2

eissn

0895-9420

issn

1545-0821

journal_volume

19

pub_type

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