Communication skills training in healthcare: a review of the literature.

Abstract:

:This article is based on a literature review carried out as part of a study of communication skills teaching in pre-registration nurse education in England in 2000. The rationale for the study was two-fold: the history of patient dissatisfaction with communications and information-giving in the National Health Service and concern about skills deficits in alumnae of recent educational programmes. A lack of research evaluating communications skills training was found in relation to both pre- and post-registration nursing education, and in other healthcare disciplines. Furthermore, the research that has been done is limited by methodological deficiencies in many cases. Recommendations are made concerning improved methods for future research evaluating communication skills training.

journal_name

Nurse Educ Today

journal_title

Nurse education today

authors

Chant S,Tim,Randle J,Russell G,Webb C

doi

10.1054/nedt.2001.0690

subject

Has Abstract

pub_date

2002-04-01 00:00:00

pages

189-202

issue

3

eissn

0260-6917

issn

1532-2793

pii

S0260691701906902

journal_volume

22

pub_type

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