Abstract：
:We constructed a question and answer system for direct delivery of E-mail queries from the general public to the proper hospital representative and with which the system administrator can monitor E-mail replies. The system consists of two sub-systems; one is an E-mail questionnaire sub-system that automatically delivers E-mail queries to the proper person and an E-mail reply monitor sub-system with which the system administrator can monitor the E-mail replies. The monitor system compares the origin address of the E-mail reply and the destination address on a questionnaire filled out at the time the query is made. In a test of the system, 56 queries were received in 31 days, with 37 replied to. The interval from receipt of an E-mail query to reply was calculated. Nineteen replies were submitted within 2 days.
journal_name
J Med Systjournal_title
Journal of medical systemsauthors
Kato T,Hanada E,Takano K,Antoku Y,Nose Ydoi
10.1023/a:1005476928236subject
Has Abstractpub_date
2000-02-01 00:00:00pages
21-8issue
1eissn
0148-5598issn
1573-689Xjournal_volume
24pub_type
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