Abstract：
:This paper reviews the ways in which quality measures have been defined by reference to objective measures and applied by the producers of health care to patients. Patient satisfaction surveys may be thought to redress this imbalance and will be addressed as a precursor to the discussion of the SERVQUAL methodology, developed to measure the gap between expectations and performance in service industries. An argument will be advanced that quality measurement is still producer-led and should incorporate the views of patients more directly into the quality measurement process. It is suggested that calibration or baseline surveys of patients be conducted which then identify the issues that may be subject to more sustained quantitative analysis. Quality monitoring should be conducted in such a way that particular sub-groups can be subject to routine analysis. Models of quality measurement need to incorporate the perspectives of many 'key players' in which the views of patients are complemented by relevant professional, clinical and managerial groups. The extent to which there is a disjunction between quality as objectively measured (e.g. by waiting times) and as experienced by patients will receive attention. Suggestions will be made that monitoring and clinic operations need to be more mutually reinforcing.
journal_name
J Adv Nursjournal_title
Journal of advanced nursingauthors
Hart Mdoi
10.1111/j.1365-2648.1996.tb01030.xsubject
Has Abstractpub_date
1996-12-01 00:00:00pages
1234-40issue
6eissn
0309-2402issn
1365-2648journal_volume
24pub_type
杂志文章,评审abstract：AIM:To report on a study examining policy development for advanced practice nursing from intent of policy to realization in practice. BACKGROUND:Inclusion of advanced practice nursing roles in the healthcare workforce is a worldwide trend. Optimal advanced nursing practice requires supportive policies. Little is known...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/jan.12915
更新日期：2016-06-01 00:00:00
abstract：AIM:To explore from a personal and historical perspective key career trends of UK graduate nurses qualifying between 1970 and 1989. BACKGROUND:During the 1970s and 1980s, graduate nurses qualifying from UK academic institutions with nursing and degree qualifications were a controversial minority. Concerns about their ...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1046/j.1365-2648.2002.02362.x
更新日期：2002-10-01 00:00:00
abstract：AIMS:This paper is a report of a study conducted to explore the relationship between nurses' personal and professional factors and evidence-based nursing practice. BACKGROUND:Like most health-related professions, nursing is shifting from the traditional intuition-based paradigm to evidence-based nursing practice. MET...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.2010.05488.x
更新日期：2011-01-01 00:00:00
abstract：:Action research is growing in popularity with nurse researchers, where it is often seen as a way of bridging the theory-practice gap. However, there is little agreement on exactly what is meant by the term, and most nurse researchers stop short of exploring the full potential of this methodology. This paper argues tha...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.1996.tb01040.x
更新日期：1996-12-01 00:00:00
abstract：AIMS:To investigate how general practitioners and community nurses value the support that they receive from a nurse case manager with expertise in palliative care, whether they think the case manager is helpful in realizing appropriate care and what characteristics of the patient and case management are associated with...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/jan.12818
更新日期：2016-01-01 00:00:00
abstract：AIM:This paper is a report of a study to identify the experience of gynaecological nurses involved with termination of pregnancy. BACKGROUND:Staff involved with termination of pregnancy have been found to experience both positive and negative views. Varying processes and experiences for staff have been identified, fro...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.2010.05363.x
更新日期：2010-10-01 00:00:00
abstract：:In 1995, a 10-university consortium approach to deliver a post-baccalaureate primary care nurse practitioner programme funded by the Ontario Ministry of Health was launched throughout Ontario, Canada. A combination of traditional and distance teaching methods, in English and French, were used. A 5-year research projec...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：
更新日期：2000-10-01 00:00:00
abstract：AIMS:To report a study of the negotiation practices of neurorehabilitation nurses with one another and with allied health professionals to understand nursing relations. BACKGROUND:Negotiated order theory offers a promising theoretical lens with which to explore negotiation between nurses and other professionals. This ...
journal_title：Journal of advanced nursing
pub_type： 杂志文章,多中心研究
doi：10.1111/jan.12041
更新日期：2013-08-01 00:00:00
abstract：AIM/S:To assess implementation of the Veterans Health Administration staffing methodology directive. BACKGROUND:In 2010 the Veterans Health Administration promulgated a staffing methodology directive for inpatient nursing units to address staffing and budget forecasting. DESIGN:A qualitative multi-case evaluation app...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/jan.12961
更新日期：2016-08-01 00:00:00
abstract：AIM:The aim of this investigation was to compare perceptions of nurses exposed to short or longer term shift work and their experiences working under this type of scheduling. BACKGROUND:Shift work is a crucial component of nurses' working lives, ensuring continuous care for patients. This study fills a research gap ar...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/jan.13374
更新日期：2017-12-01 00:00:00
abstract：:Historical and contemporary conceptualizations of caregiving have not addressed the active role of care recipients within caregiver-care-recipient relationships. Using an interpretive synthesis method, the authors developed the concept of protective care-receiving from three qualitative studies of different groups of ...
journal_title：Journal of advanced nursing
pub_type： 杂志文章,评审
doi：10.1046/j.1365-2648.1997.1997025532.x
更新日期：1997-03-01 00:00:00
abstract：:Repertory grid technique was used to study nurses' feelings about longstay patients, with specific reference to the patients' feeding needs. Interviews and direct observation were used to supplement the data. It was found that, although nurses claimed a high degree of satisfaction from caring for all patients, there w...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.1990.tb01894.x
更新日期：1990-06-01 00:00:00
abstract：:Continuing education is now recognized as essential if nursing is to develop as a profession. United Kingdom Central Council for Nursing, Midwifery and Health Visiting (UKCC) consultations are currently seeking to establish appropriate preparation for a 'higher level of practice' in the United Kingdom. The relevance o...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1046/j.1365-2648.2000.01388.x
更新日期：2000-05-01 00:00:00
abstract：AIM:To assess nurse-reported organizational readiness for implementing change in acute care hospitals. BACKGROUND:An organization's success at implementing new policies and programmes depends largely on its stakeholders' readiness for change. Organizational readiness is a multilevel, multifaceted construct associated ...
journal_title：Journal of advanced nursing
pub_type： 杂志文章,多中心研究
doi：10.1111/jan.13801
更新日期：2018-12-01 00:00:00
abstract：UNLABELLED:AIM.: This study focuses on the experience of healthcare staff with regard to patient and visitor violence in a general hospital. The occurrence of patient and visitor violence, staffs' interventions and the consequences of violence for different professions are investigated. BACKGROUND:There is a lack of s...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.2012.05967.x
更新日期：2012-12-01 00:00:00
abstract：OBJECTIVE:To evaluate practice nurse (PN) and health visitor (HV) management of patients with acute minor illnesses, monitor the effect on general practitioner (GP) workload, and describe the range of conditions seen by nurses. DESIGN:Patients requesting 'urgent' appointments (within 24 hours) were offered consultatio...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1046/j.1365-2648.2001.02008.x
更新日期：2001-11-01 00:00:00
abstract：AIMS:To report a secondary analysis of data collected from the case study phase of a national study of advanced practitioners and to develop leadership outcome-indicators appropriate for advanced practitioners. BACKGROUND:In many countries, advanced practitioners in nursing and midwifery have responsibility as leaders...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/jan.12262
更新日期：2014-05-01 00:00:00
abstract：:This paper argues that nursing is an elemental activity, the first concern of which is a person's experience of illness, not the causes of that experience. Any model of nursing should begin with an account of that experience and deduce from that what it is that nurses ought to do in order to explain what it is that th...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.1992.tb02044.x
更新日期：1992-09-01 00:00:00
abstract：BACKGROUND:The literature would suggest that midwives' attitudes towards the use of birth technology are mainly focused around issues of "trust and dependence" yet there has been no published research to refute or substantiate these beliefs. AIM:This paper reports on an empirical study that aimed to identify midwives'...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1046/j.1365-2648.2001.01876.x
更新日期：2001-08-01 00:00:00
abstract：:There is a dearth of studies on the job satisfaction of community nurses, especially those working with people with a mental handicap, in the United Kingdom. This paper reports on some of the data gathered as part of a survey of community nurses (mental handicap) (CNMH) in Northern Ireland in 1992. A 25-item questionn...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1046/j.1365-2648.1994.20061046.x
更新日期：1994-12-01 00:00:00
abstract：:Improved management of HIV-related illness means that patients spend over 80% of their time in non-institutional settings. Most community-based health care in the United Kingdom is provided by primary health care teams: general practitioners and community nurses, with support from social workers. However, in many area...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1046/j.1365-2648.1993.18040531.x
更新日期：1993-04-01 00:00:00
abstract：AIMS:To evaluate the effectiveness of an Avatar application for educating people with acute coronary syndrome (heart attack). BACKGROUND:A lack of understanding of Acute Coronary Syndrome symptoms and appropriate responses often contribute to delay in seeking medical treatment. DESIGN:A single-centre, non-blinded, pr...
journal_title：Journal of advanced nursing
pub_type： 杂志文章,随机对照试验
doi：10.1111/jan.14210
更新日期：2020-01-01 00:00:00
abstract：AIM:To conduct an integrative review to examine evidence of pain and associated symptoms in adult (≥21 years of age), postcraniotomy, brain tumour patients hospitalized on intensive care units. BACKGROUND:Healthcare providers believe craniotomies are less painful than other surgical procedures. Understanding how postc...
journal_title：Journal of advanced nursing
pub_type： 杂志文章,评审
doi：10.1111/jan.12890
更新日期：2016-06-01 00:00:00
abstract：:This paper examines the phenomenon of trust in health care relationships from a new perspective, that of the recipients of care for chronic illness. The authors argue that reciprocal trust is a necessary component of satisfying, effective health care relationships when the illness is of an ongoing nature. From the pat...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.1988.tb00570.x
更新日期：1988-11-01 00:00:00
abstract：:The literature suggests that stress is a major factor for nurses personally 'disengaging' from patients who are critically ill. This research aimed to investigate if nurses in a general intensive therapy unit (ITU) disengage from their patients by using touches that are mainly task orientated, rather than caring/socia...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.1994.tb01169.x
更新日期：1994-05-01 00:00:00
abstract：AIM:This paper identifies the characteristics of Greek patients with acute myocardial infarction who have long prehospital delays and identifies the factors that are specifically associated with these delays. BACKGROUND:The time between the first appearance of symptoms until the hospitalization of the patient with myo...
journal_title：Journal of advanced nursing
pub_type： 杂志文章,多中心研究
doi：10.1111/j.1365-2648.2010.05301.x
更新日期：2010-07-01 00:00:00
abstract：AIM:This paper is a report of a study to explore the information-seeking behaviour of women following an antenatal diagnosis of foetal abnormality. BACKGROUND:The identification of a foetal abnormality on routine ultrasound in pregnancy is both shocking and distressing for women, and seeking information in this stress...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.2008.04778.x
更新日期：2008-10-01 00:00:00
abstract：AIM:This paper is a report of a study to describe scholarly nursing practice from the perspectives of experienced nurses. BACKGROUND:Theoretically, nursing scholarship has been well-described in the literature and flourishes in academic environments. Nursing organizations and nurse leaders worldwide have embraced the ...
journal_title：Journal of advanced nursing
pub_type： 杂志文章,多中心研究
doi：10.1111/j.1365-2648.2007.04499.x
更新日期：2008-02-01 00:00:00
abstract：:Capturing essential elements of the client-nurse relationship is an ongoing quest for nursing theorists and practitioners. The concepts which can describe this relationship may in fact have a long history of study in nursing and related disciplines. The concept of intimacy does have a trail of previous study. Giving c...
journal_title：Journal of advanced nursing
pub_type： 杂志文章,评审
doi：10.1111/j.1365-2648.1994.tb01073.x
更新日期：1994-02-01 00:00:00
abstract：AIM:This paper reports a study, which evaluated the effectiveness of a cultural competence educational programme to increase Public Health Nurses' cultural knowledge. BACKGROUND:Cultural competence has great significance for practising nurses and has become a priority and commitment of the Nursing profession. Public H...
journal_title：Journal of advanced nursing
pub_type： 杂志文章
doi：10.1111/j.1365-2648.2006.03742.x
更新日期：2006-02-01 00:00:00
