Business Process Management for optimizing clinical processes: A systematic literature review.

Abstract:

:Business Process Management is a new strategy for process management that is having a major impact today. Mainly, its use is focused on the industrial, services, and business sector. However, in recent years, it has begun to apply for optimizing clinical processes. So far, no studies that evaluate its true impact on the healthcare sector have been found. This systematic review aims to assess the results of the application of Business Process Management methodology on clinical processes, analyzing whether it can become a useful tool to improve the effectiveness and quality of processes. We conducted a systematic literature review using ScienceDirect, Web of Science, Scopus, PubMed, and Springer databases. After the electronic search process in different databases, 18 articles met the pre-established requirements. The findings support the use of Business Process Management as an effective methodology to optimize clinical processes. Business Process Management has proven to be a feasible and useful methodology to design and optimize clinical processes, as well as to automate tasks. However, a more comprehensive follow-up of this methodology, better technological support, and greater involvement of all the clinical staff are factors that play a key role for the development of its true potential.

journal_name

Health Informatics J

authors

De Ramón Fernández A,Ruiz Fernández D,Sabuco García Y

doi

10.1177/1460458219877092

subject

Has Abstract

pub_date

2020-06-01 00:00:00

pages

1305-1320

issue

2

eissn

1460-4582

issn

1741-2811

journal_volume

26

pub_type

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