Do user preferences align with human factors assessment scores of drug-drug interaction alerts?

Abstract:

:This study aimed to assess drug-drug interaction alert interfaces and to examine the relationship between compliance with human factors principles and user-preferences of alerts. Three reviewers independently evaluated drug-drug interaction alert interfaces in seven electronic systems using the Instrument-for-Evaluating-Human-Factors-Principles-in-Medication-Related-Decision-Support-Alerts (I-MeDeSA). Fifty-three doctors and pharmacists completed a survey to rate the alert interfaces from best to worst and reported on liked and disliked features. Human factors compliance and user-preferences of alerts were compared. Statistical analysis revealed no significant association between I-MeDeSA scores and user-preferences. However, the strengths and weaknesses of drug-drug interaction alerts from users' perspectives were in-line with the human factors constructs evaluated by the I-MeDeSA. I-MeDeSA in its current form, is unable to identify alerts that are preferred by the users. The design principles assessed by I-MeDeSA appear to be sound, but its arbitrary allocation of points to each human factors construct may not reflect the relative importance that the end-users place on different aspects of alert design.

journal_name

Health Informatics J

authors

Lowenstein D,Zheng WY,Burke R,Kenny E,Sandhu A,Makeham M,Westbrook J,Day RO,Baysari MT

doi

10.1177/1460458219840210

subject

Has Abstract

pub_date

2020-03-01 00:00:00

pages

563-575

issue

1

eissn

1460-4582

issn

1741-2811

journal_volume

26

pub_type

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