Healthcare practitioner behaviours that influence unsafe use of hospital information systems.

Abstract:

:This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients' safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospitals implementing the Total Hospital Information Systems. The period of study was between March and May 2015. A thematic qualitative analysis was performed on the resultant data to categorize them into relevant themes. Four themes emerged as healthcare practitioners' behaviours that influence the unsafe use of Hospital Information Systems. The themes include (1) carelessness, (2) workarounds, (3) noncompliance to procedure, and (4) copy and paste habit. By addressing these behaviours, the hospital management could further improve patient safety and the quality of patient care.

journal_name

Health Informatics J

authors

Salahuddin L,Ismail Z,Hashim UR,Ismail NH,Raja Ikram RR,Abdul Rahim F,Hassan NH

doi

10.1177/1460458219833090

subject

Has Abstract

pub_date

2020-03-01 00:00:00

pages

420-434

issue

1

eissn

1460-4582

issn

1741-2811

journal_volume

26

pub_type

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