Abstract：
:Given regulatory developments, it is imperative that water businesses implement effective customer engagement strategies. Among other options, Facebook offers enormous potential given the ability to connect with customers, involve customers in the co-creation of content, obtain real-time feedback on customer preferences and promote water conversation behaviours. This paper examines how effectively 20 large Australian and U.K. water businesses are using Facebook to engage customers. It also identifies how these firms can improve Facebook engagement by optimising posts type, timing, content, frequency and other factors. The total sample included more than 300,000 responses to nearly 17,000 posts between 2010 and 2017. Rapid growth in the utilisation of Facebook by water businesses was observed given the number of posts and customers engaging with this content. The results of the analysis of popular posts identified innovative ways some water businesses are using Facebook posts to promote the health benefits of tap water consumption, water conservation behaviours and responsible wastewater practices. Despite the trends, most firms still make less than one post per day and of those customers who have engaged, most have done with a single response. Further analysis revealed that few posts, and only a relatively small number of customer comments, pertained to water pricing matters. To promote engagement, water businesses must improve post regularity, the degree to which they moderate Facebook discussion, the utilisation of videos and photos, and further consider the underlying content of posts.
journal_name
J Environ Managejournal_title
Journal of environmental managementauthors
Pawsey N,Nayeem T,Huang Xdoi
10.1016/j.jenvman.2018.08.063subject
Has Abstractpub_date
2018-12-15 00:00:00pages
517-528eissn
0301-4797issn
1095-8630pii
S0301-4797(18)30943-5journal_volume
228pub_type
杂志文章abstract：:Thousands of oil and gas platforms are currently operating in offshore waters globally, and this industry is expected to expand in coming decades. Although the potential environmental impacts of offshore oil and gas activities are widely recognized, there is limited understanding of their impacts on migratory and resi...
journal_title：Journal of environmental management
pub_type： 杂志文章,评审
doi：10.1016/j.jenvman.2014.07.031
更新日期：2015-01-01 00:00:00
abstract：:Dyes are growing to be a problematic class of pollutants to the environment. The disposal of dyes in water resources has bad aesthetic and health effects, hence the need to remove them from the environment. The need for treatment methods that are effective and low in price is rising hence a lot of research interest is...
journal_title：Journal of environmental management
pub_type： 杂志文章,评审
doi：10.1016/j.jenvman.2016.12.031
更新日期：2017-04-15 00:00:00
abstract：:Valorization of Fruit and Vegetable Wastes (FVW) is challenging owing to logistic-related problems, as well as to their perishable nature and heterogeneity, among other factors. In this work, the main existing routes for food waste valorization are critically reviewed. The study focuses on FVW because they constitute ...
journal_title：Journal of environmental management
pub_type： 杂志文章,评审
doi：10.1016/j.jenvman.2020.110510
更新日期：2020-07-01 00:00:00
abstract：:The world's largest network of protected areas (PAs), Natura 2000, is facing different types of disturbances and pressures, however, it still remains unclear the impact they have on the conservation status of sites. Remote sensing big data analysis and satellite data were used to quantify dynamics of the dominant land...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2020.111712
更新日期：2021-02-15 00:00:00
abstract：:Elucidating the key impact factors on PM2.5 concentrations is crucial to formulate effective mitigation policies. In this study, we employed an extended Stochastic Impacts by Regression on Population Affluence and Technology (STIRPAT) model to identify the socioeconomic determinants of PM2.5 concentrations for 12 diff...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2018.02.044
更新日期：2018-05-01 00:00:00
abstract：:Nickel (Ni) is used in numerous industrial processes, with large amounts of Ni-rich industrial wastes produced, which are largely sent to landfill. Nickel recovery from waste materials that would otherwise be disposed is of particular interest. Nickel phytomining represents a new technology in which hyperaccumulator p...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2019.109798
更新日期：2020-01-15 00:00:00
abstract：:This paper outlines five principles for effective practice of knowledge exchange, which when applied, have the potential to significantly enhance the impact of environmental management research, policy and practice. The paper is based on an empirical analysis of interviews with 32 researchers and stakeholders across 1...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2014.07.021
更新日期：2014-12-15 00:00:00
abstract：:Two important features of real-world port inspections of shipping containers for invasive species are the general absence of underlying economic considerations and the climate of severe uncertainty that surrounds the likelihood of invasive species introductions. In this article we propose and illustrate a method for d...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2007.06.018
更新日期：2008-12-01 00:00:00
abstract：:This paper concerns the process of production and properties of pellets based on biomass wastes. Co-pelletization was performed for sewage sludge from municipal wastewater treatment plant and other biomass material such as animal and olive wastes. The aim of the present study was to identify the key factors affecting ...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2017.09.012
更新日期：2018-06-15 00:00:00
abstract：:Both climate and land use changes can influence water quality and quantity in different ways. Thus, for predicting future water quality and quantity trends, simulations should ideally account for both projected climate and land use changes. In this paper, land use projections and climate change scenarios were integrat...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2014.12.012
更新日期：2015-03-15 00:00:00
abstract：:Key characteristics of coal samples from the supply stock to the newly commissioned South African National Power Utility's (Eskom's) Medupi Power Station - which receives its supply coal from the Waterberg coalfield in Lephalale (Limpopo Province, South Africa) - were evaluated. Conventional coal characterisation such...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2017.06.049
更新日期：2017-10-01 00:00:00
abstract：:Global climate change modelling has identified south-east Australia as a 'hot spot' for more frequent climatic extremes. Rural landholders may be vulnerable to the risks climate change presents. Australia's rural landholders are considered highly adaptable, with a history of responding to climatic uncertainty and vari...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2012.07.015
更新日期：2012-11-30 00:00:00
abstract：:Loglinear modelling techniques were used to identify the interactions and interrelationships underlying categorical environmental concern data collected from 9062 respondents in Iran. After fitting various loglinear models to the data, the most parsimonious model highlighted that a combination of interacting factors, ...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2011.06.037
更新日期：2011-10-01 00:00:00
abstract：:Sewage sludge handling is becoming a concern in Europe due to its increasing amount and the presence of contaminants, such as heavy metals and pharmaceutical and personal care products (PPCPs). Currently, over 70% of sludge in Europe is treated thermally by incineration or used as fertilizer in agriculture. New thermo...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2019.109643
更新日期：2020-04-15 00:00:00
abstract：:Wet air oxidation (WAO) is a candidate technique for the effective treatment of spent caustic wastewater. In this work, cresols were chosen as model compounds to represent cresylic spent caustic wash. Graphene oxide (GO) is a promising catalyst as well as support for the wet oxidation process, due to its unique struct...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2018.01.066
更新日期：2018-04-15 00:00:00
abstract：:Scholars from many different intellectual disciplines have attempted to measure, estimate, or quantify resilience. However, there is growing concern that lack of clarity on the operationalization of the concept will limit its application. In this paper, we discuss the theory, research development and quantitative appr...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2018.01.083
更新日期：2018-05-01 00:00:00
abstract：:The present study successfully demonstrates greener methodology of hydrodynamic cavitation using rotational flows for disinfection of water. Disinfection of two model microbial strains-gram- negative (Escherichia coli) and gram-positive (Staphylococcus aureus) using vortex diode was evaluated. The removal efficacy was...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2019.04.057
更新日期：2019-07-15 00:00:00
abstract：:The benefits of strategic environmental considerations in the process of siting a repository for low- and intermediate-level radioactive waste (LILW) are presented. The benefits have been explored by analyzing differences between the two site selection processes. One is a so-called official site selection process, whi...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2010.08.010
更新日期：2011-01-01 00:00:00
abstract：:Removing heavy metal ions from aqueous solutions is one of the most challenging separations. In situ oxidized Fe3O4 membranes using 316L porous stainless steel filter tube have shown great potential for removing anion Cr(VI). Here we report the performances of the in situ oxidized Fe3O4 membranes for removing two toxi...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2017.02.073
更新日期：2017-07-01 00:00:00
abstract：:Reducing fumigant emissions is essential for minimizing the environmental impacts of pre-plant soil fumigation. Low permeability plastic films are effective at reducing emissions but have high initial purchase, installation, and disposal costs. The objective of this study was to evaluate if deep fumigant injection and...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2018.06.031
更新日期：2018-10-01 00:00:00
abstract：:Human perceptions of nature and the environment are increasingly being recognised as important for environmental management and conservation. Understanding people's perceptions is crucial for understanding behaviour and developing effective management strategies to maintain, preserve and improve biodiversity, ecosyste...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2018.04.045
更新日期：2019-01-01 00:00:00
abstract：:Creation of protected areas to conserve biodiversity can have both positive and negative impacts, with impacts unequally distributed within local communities. A global shift towards local community involvement in protected area governance and co-management has aimed to reduce costs of protected area establishment and ...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2018.09.018
更新日期：2018-12-15 00:00:00
abstract：:The use of NaHSO4 to leach out Mg fromlizardite-rich serpentinite (in form of MgSO4) and the carbonation of CO2 (captured in form of Na2CO3 using NaOH) to form MgCO3 and Na2SO4 was investigated. Unlike ammonium sulphate, sodium sulphate can be separated via precipitation during the recycling step avoiding energy inten...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2016.12.029
更新日期：2017-03-15 00:00:00
abstract：:Phosphorus (P) recovery from wastewater and soil is important for preventing the depletion of P resources; however, a method for recovering P from soil has not yet been developed. We designed and tested systems to recover P from excavated and in situ soil. P extraction from soil using citric acid, EDTA, and water is c...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2020.111435
更新日期：2021-01-01 00:00:00
abstract：:The degradation of pesticide diuron has been explored by photoelectrocatalysis (PEC) under visible light illumination using two different WO3 nanostructures, obtained by anodization of tungsten. The highest degradation efficiency (73%) was obtained for WO3 nanosheets synthesized in the presence of small amounts of hyd...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2018.08.044
更新日期：2018-11-15 00:00:00
abstract：:Conditioning is essential for achieving effective sludge dewatering and easier disposal. In this study, a combined pretreatment of acidification and oxidation using potassium permanganate (KMnO4) as oxidant was conducted to improve the effect of a cationic starch-based flocculant (St-WH) on the dewaterability of sewag...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2018.10.058
更新日期：2019-02-01 00:00:00
abstract：:A greenhouse pot experiment was conducted to evaluate the potential of three Brazilian leguminous woody species, Mimosa caesalpiniaefolia, Erythrina speciosa and Schizolobium parahyba, for the revegetation of lead- (Pb-) contaminated areas. The response of seedlings to increasing Pb concentrations (0, 250, 500 and 100...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2012.06.015
更新日期：2012-11-15 00:00:00
abstract：:An extensive and remote gold mining region located in the East of Venezuela has been studied with the aim of assessing the distribution and mobility of mercury in soil and the level of Hg pollution at artisanal gold mining sites. To do so, soils and pond sediments were sampled at sites not subject to anthropological i...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2010.12.003
更新日期：2011-04-01 00:00:00
abstract：:Sub-aerial biofilm (SAB) development on solar panels was studied in São Paulo. After 6, 12 and 18 months' exposure, photovoltaic panels were covered by increasing proportions of organic matter (42%, 53% and 58%, respectively). Fungi were an important component of these biofilms; very few phototrophs were found. Major ...
journal_title：Journal of environmental management
pub_type： 杂志文章
doi：10.1016/j.jenvman.2015.03.050
更新日期：2015-07-01 00:00:00
abstract：:Sludge is nutrient and mineral rich residue of anaerobic treatment that is often utilized as a fertilizer. Sludge management is crucial to maintain the function of anaerobic treatment lagoons and ensure efficient nutrient utilization. Intensive livestock production has resulted in accumulation of sludge residue in reg...
journal_title：Journal of environmental management
pub_type： 杂志文章,评审
doi：10.1016/j.jenvman.2020.110949
更新日期：2020-10-01 00:00:00
