Assessment of the Quality of Nursing Care From Perspectives of Nurses Who Experienced Hospitalization as Patients.

Abstract:

:Nurses as patients or caregivers evaluated their care differently than nonnurses. A qualitative design with content analysis was used to provide an assessment of the quality of nursing care by examining nurses' perceptions as recipients of care. The 231 participants were registered nurses recruited from 8 hospitals in Amman, Jordan. Participants evaluated the quality of nursing care as either high (29.5%) or low (70.5%). Four improvement themes emerged: improving competency, serve with caring, professionalism, and administrative factors.

journal_name

J Nurs Care Qual

authors

Elayan RM,Ahmad MM

doi

10.1097/NCQ.0000000000000259

subject

Has Abstract

pub_date

2017-10-01 00:00:00

pages

369-374

issue

4

eissn

1057-3631

issn

1550-5065

journal_volume

32

pub_type

杂志文章
  • Beyond best practice: Implementing a unit-based CLABSI project.

    abstract::This article describes a hospital unit's successful central line-associated bloodstream infection reduction project. The focus is on decreasing and sustaining a low rate of infection by targeting improvement in central line maintenance. The Consolidated Framework for Implementation Research's 5 interacting domains (th...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000076

    authors: Jones CM,Stewart C,Roszell SS

    更新日期:2015-01-01 00:00:00

  • An interdisciplinary approach to transitioning ventilator-dependent patients to home.

    abstract::Home mechanical ventilation was once a remote idea and thought to be used only in extreme cases. However, patient preference as well as limited financial resources to care for these patients in a long-term setting is forcing acute care facilities and families to make the choice of home care. This article describes how...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/00001786-200401000-00012

    authors: Warren ML,Jarrett C,Senegal R,Parker A,Kraus J,Hartgraves D

    更新日期:2004-01-01 00:00:00

  • Falls prevention at Mayo Clinic Rochester: a path to quality care.

    abstract::Falls prevention is a complex problem. Following in the footsteps of an earlier fall prevention team, the Safe Landings Fall Prevention Team used many strategies for implementing a fall prevention/reduction program. The tactics we used to prevent falls combined with the adoption of a fall assessment risk model are sha...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/01.NCQ.0000263103.13934.9b

    authors: Sulla SJ,McMyler E

    更新日期:2007-04-01 00:00:00

  • Exploring the Hidden Functions of Nursing Bedside Shift Report: A Performance, Ritual, and Sensemaking Opportunity.

    abstract:BACKGROUND:Implementing Nursing Bedside Shift Report (NBSR) is challenging for nurse leaders. Before implementing or improving NBSR, nurse leaders need a clear understanding of the process and functions of nursing shift report. However, the social-cultural latent functions (unrecognized or unintended uses) of NBSR are ...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000357

    authors: Manges KA,Groves PS

    更新日期:2019-07-01 00:00:00

  • Developing measures of pediatric nursing quality.

    abstract::Recent research has highlighted the impact of nursing care on patient outcomes. The link to staffing has also been documented for selected conditions. To date, efforts to establish nurse-sensitive measures have focused largely on adults. This article describes the project undertaken to select and pilot 2 pediatric ind...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/00001786-200607000-00004

    authors: Lacey SR,Klaus SF,Smith JB,Cox KS,Dunton NE

    更新日期:2006-07-01 00:00:00

  • Clinical Nurse Leader Knowledge Production to Quality Improvement in a Seamless Trajectory: A Participatory Research Approach.

    abstract:BACKGROUND:Health systems are actively implementing Clinical Nurse Leader (CNL)-integrated care delivery across the United States. PROBLEM:However, the CNL model is a complex health care intervention, making it difficult to generate evidence of effectiveness using traditional research frameworks. APPROACH:Participato...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000386

    authors: Bender M,Spiva L,Patrick S,Meffert S,Moton L,Clarke S,Mathis K,Leclerc L,Knotts K,Mount A

    更新日期:2019-10-01 00:00:00

  • Nonlinear dynamics: chaos and catastrophe theory.

    abstract::Nonlinear relationships are attracting much attention in nursing. Nonlinear dynamics are used abstractly as theory and also may be applied in a concrete sense to explain data. There is often confusion and misunderstanding about aspects of nonlinear dynamics. This article explores two of the more well known areas of no...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/00001786-200010000-00008

    authors: Lanza ML

    更新日期:2000-10-01 00:00:00

  • Quality improvement in nursing homes: testing of an alarm elimination program.

    abstract::Falls are the most common cause of injury deaths and nonfatal injuries in older adults. In an effort to detect a resident's movement, many nursing homes use bed or chair alarms to alert staff that the resident may get up and possibly fall. However, there is little evidence that bed or chair alarms prevent falls, and m...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0b013e3182aa6f86

    authors: Crogan NL,Dupler AE

    更新日期:2014-01-01 00:00:00

  • Application of total quality management to unit-based quality assessment and improvement.

    abstract::The paradigm is shifting in health care. The current emphasis is on total quality management (TQM). The authors describe a model, Quality in Daily Work (QIDW), which may be used to assist in the implementation of TQM at the unit level. QIDW is patterned after Juran's Trilogy of quality planning, quality control, and q...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/00001786-199407000-00005

    authors: Recker D,Oie M

    更新日期:1994-07-01 00:00:00

  • Snoezelen activity: the Good Shepherd Nursing Home experience.

    abstract::Care of the resident with dementia can be both challenging and unpredictable. Activities provided for nursing home residents often have rules and may be a source of frustration for residents with advancing dementia. Snoezelen, or multisensory therapy, offers a failure-free activity in an enabling environment that can ...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/00001786-200410000-00010

    authors: Minner D,Hoffstetter P,Casey L,Jones D

    更新日期:2004-10-01 00:00:00

  • Physical restraint use in acute care settings.

    abstract::Increasing reliance on physical restraint devices within hospital settings can be attributed to many reasons, perhaps including litigation. Restraint use represents a quality improvement issue; therefore, a review of all studies involving restraints in acute care settings was conducted. Results of a descriptive study ...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章,评审

    doi:10.1097/00001786-199504000-00011

    authors: Janelli LM

    更新日期:1995-04-01 00:00:00

  • Developing and implementing a computerized nursing quality control system in a tertiary general medical center in Israel.

    abstract::This article describes the development and implementation of the Nursing Quality Indicators Scale and a quality control system for hospital nursing care, which allows universal access to all external and internal audit results, thus ensuring complete data transparency. Standardized indicators make departments' perform...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0b013e31829dbb5e

    authors: Kagan I,Cohen R,Fish M,Mezare HP

    更新日期:2014-01-01 00:00:00

  • Implementing an Alcohol Withdrawal Protocol: A Quality Improvement Project.

    abstract::This quality improvement project evaluates the effectiveness of implementing an evidence-based alcohol withdrawal protocol in an acute care setting. Patient outcomes, length of stay, and nurses' knowledge and satisfaction with care are compared pre- and postimplementation. Implementation resulted in significant reduct...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000231

    authors: Holt C,Dearmon V,Lawrence SM,Lewis CL,Skotzko CE

    更新日期:2017-07-01 00:00:00

  • Including the provider in the assessment of quality care: development and testing of the Nurses' Assessment of Quality Scale - acute care version.

    abstract::This study was designed to develop a psychometrically sound measure of nurses' evaluation of patient care delivered. The Nurses' Assessment of Quality Scale-Acute Care Version (NAQS-ACV), derived from the qualitative interviews of acute care nurses, was initially 138 items formatted as a Likert-type scale and administ...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/01.NCQ.0000290414.42640.c0

    authors: Lynn MR,McMillen BJ,Sidani S

    更新日期:2007-10-01 00:00:00

  • Using conformational positioning to reduce hospital-acquired pressure ulcers.

    abstract::Prevention of pressure ulcers is an ongoing concern. This article reports on the evaluation and usage of a new positioning device that adapts to the contours of the body and led to a decrease in the incidence of nosocomial pressure ulcers in a cardiothoracic intensive care unit. ...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0b013e3182a79ca9

    authors: Brennan MR,Laconti D,Gilchrist R

    更新日期:2014-04-01 00:00:00

  • Sustaining Quality Improvement: Long-Term Reduction of Nonventilator Hospital-Acquired Pneumonia.

    abstract:BACKGROUND:Hospital-acquired pneumonia is now the number one hospital-acquired infection. Hospitals have addressed ventilator-associated pneumonia; however, patients not on a ventilator acquire more pneumonia with significant associated mortality rates. LOCAL PROBLEM:In our hospital, non-ventilator-associated pneumoni...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000359

    authors: Baker D,Quinn B,Ewan V,Giuliano KK

    更新日期:2019-07-01 00:00:00

  • Relationship of nursing personnel and nursing home care quality.

    abstract::The purpose of this study was to examine the associations between nurse staffing hours and 6 quality indicators: physical restraints, weight loss, incontinence, late loss activities of daily living decline, stages 1 to 4 pressure ulcers, and problem behaviors toward others. Increasing registered nurse staff hours may ...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/00001786-200404000-00010

    authors: Bostick JE

    更新日期:2004-04-01 00:00:00

  • Gender differences for Rapid After Bypass Back Into Telemetry tract following cardiac surgery.

    abstract::The Rapid After Bypass Back Into Telemetry program is based on a simple clinical algorithm to predict same-day transfer of patients to the cardiac telemetry unit following cardiac surgery. This program proved to be an excellent predictor for decreased postoperative complications, shorter intensive care unit and hospit...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/00001786-200607000-00014

    authors: Halpin LS,Gilliam P,Barnett SD,Ad N

    更新日期:2006-07-01 00:00:00

  • The interdepartmental ticket (IT) factor: enhancing communication to improve quality.

    abstract::This article presents the implementation and 1-year evaluation of a staff nurse-driven initiative addressing a Joint Commission patient safety imperative to improve the consistency of handoff communication. An interdepartmental ticket was developed and implemented through a planned process. The interdepartmental ticke...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0b013e31824f0e3b

    authors: Roberts M,Putnam J,Raup GH

    更新日期:2012-07-01 00:00:00

  • Multidimensional outcomes in intravenous access device maintenance: a pilot study.

    abstract::The nursing and pharmacology literature of 1988 to 1992 generally encouraged a change in nursing practice with regard to maintenance of peripheral intravenous access devices in adults. Although recommendations were based on data, methodological limitations in many studies prevented enthusiastic change from heparinized...

    journal_title:Journal of nursing care quality

    pub_type: 临床试验,杂志文章,随机对照试验

    doi:10.1097/00001786-199607000-00003

    authors: Reineck C,Reineck TC Jr

    更新日期:1996-07-01 00:00:00

  • Is altered nutritional status the root cause of your clients' negative outcomes?

    abstract::The impact of altered nutritional status is costly. Surgical patients have 2-3 times the risk of complications, length of stay is extended by 90%, and charges are 35-75% higher. Risk factors are numerous; therefore, collaboration among all members of the health care team is required to impact patient outcomes positive...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/00001786-200001000-00007

    authors: Cole C,Bigando K,DeSutter S

    更新日期:2000-01-01 00:00:00

  • The relationship between staffing and quality in long-term care facilities: exploring the views of nurse aides.

    abstract::Research on staffing and quality of care in long-term care facilities confirms that adequate staffing levels are important to ensuring quality but few studies have examined how the two are linked. The research reported in this article used participant observation and indepth interviewing to explore how nurse aides (NA...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章,多中心研究

    doi:10.1097/00001786-200007000-00009

    authors: Bowers BJ,Esmond S,Jacobson N

    更新日期:2000-07-01 00:00:00

  • A Mixed-Methods Study on Patient Safety Insights of New Graduate Registered Nurses.

    abstract:BACKGROUND:New graduate nurses transition with limited experience, and with anxiety and stress. They present an increased risk of contributing to preventable errors or adverse events. PURPOSE:The purpose was to develop an understanding of new graduate registered nurses' (RNs) patient safety knowledge and actions withi...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000443

    authors: Murray M,Sundin D,Cope V

    更新日期:2020-07-01 00:00:00

  • Staff Working Life and Older Persons' Satisfaction With Care: A Multilevel, Correlational Design.

    abstract:BACKGROUND:The importance of staff working life for staff well-being has been demonstrated in several studies; less research has focused on staff working life and older persons' satisfaction with care. PURPOSE:The study aim was to study relationships between 1) staff assessments of their structural conditions/empowerm...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000463

    authors: Engström M,Högberg H,Strömberg A,Hagerman H,Skytt B

    更新日期:2021-01-01 00:00:00

  • Driving Innovation in Health Care: Clinical Nurse Leader Role.

    abstract:BACKGROUND:The clinical nurse leader (CNL) role was developed as a strategy for redesigning care delivery to address quality and safety gaps in health care. However, innovation competencies have never been assessed in this group. PURPOSE:The purpose of this study was to determine whether CNLs have different perception...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000394

    authors: Noles K,Barber R,James D,Wingo N

    更新日期:2019-10-01 00:00:00

  • Building nursing intellectual capital for safe use of information technology: a systematic review.

    abstract::Information technology is integral to health care delivery. Nurse leaders recognize the need to build intellectual capital (knowledge, skills, and experience) in use and oversight of electronic health records despite financial constraints on indirect care time. A systematic literature review was conducted to answer th...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章,评审

    doi:10.1097/NCQ.0b013e3181e15c88

    authors: Poe SS

    更新日期:2011-01-01 00:00:00

  • Implementing Prone Positioning for COVID-19 Patients Outside the Intensive Care Unit.

    abstract:BACKGROUND:Proning intubated intensive care unit patients for the management of acute respiratory distress syndrome is an accepted standard of practice. We examined the nursing climate in 4 units and its impact on implementing a novel self-proning protocol to treat COVID-19 patients outside the intensive care unit. LO...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000537

    authors: Francisco MA,Pierce NL,Ely E,Cerasale MT,Anderson D,Pavkovich D,Puello F,Tummala S,Tyker A,DʼSouza FR

    更新日期:2020-11-23 00:00:00

  • Exploring the Associations Between Patient Affect, Self-Care Actions, and Emergency Department Use for Community-Dwelling Adults.

    abstract:BACKGROUND:Nurses and other health care providers need to ensure that patients receive care that addresses their specific needs and wants. PURPOSE:This exploratory study examined the associations between patients' self-reported positive and negative affect, the perceived importance of 57 self-care actions, the desire ...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000348

    authors: Tzeng HM,Pierson JM,Kang Y,Barker A,Yin CY

    更新日期:2019-04-01 00:00:00

  • What nurses want: diffusion of an innovation.

    abstract::We investigated the usability of personal digital assistants (PDAs) to improve research utilization and timely access to electronic practice information to assist in clinical decisions. Nurses used a decision support tool on a PDA to collect point-of-care outcomes data. Follow-up interviews documented usability. Nurse...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/01.NCQ.0000313763.87019.0a

    authors: Di Pietro T,Coburn G,Dharamshi N,Doran D,Mylopoulos J,Kushniruk A,Nagle L,Sidani S,Tourangeau A,Laurie-Shaw B,Lefebre N,Reid-Haughian C,Carryer J,McArthur G

    更新日期:2008-04-01 00:00:00

  • Improving the Patient Experience Following Total Knee and Total Hip Arthroplasty: A Practice Development Project.

    abstract:BACKGROUND:The paradigm shift that has occurred for patients with total hip (THA) and knee (TKA) arthroplasty through enhanced recovery programs underscores the need for redesigning care provision. LOCAL PROBLEM:In this hospital, the patient outcomes and experience anticipated from the implementation of enhanced recov...

    journal_title:Journal of nursing care quality

    pub_type: 杂志文章

    doi:10.1097/NCQ.0000000000000420

    authors: Burley G,Torres L,Heligman J

    更新日期:2020-04-01 00:00:00