Abstract:
UNLABELLED:In the everyday work at emergency departments (EDs), the patients being cared for have different needs and perceived symptoms. To meet their need for emergency care, knowledge of the work is important. The aim of this study is to explore the everyday work at a Swedish ED from a practitioner's perspective. METHOD:This study has a qualitative, exploratory design with observations and interviews at two EDs. Data were analysed by content analysis. FINDINGS:The everyday work is characterised by a rapid, short and standardised encounter with limited scope to provide individualised care, which leads to a mechanical approach. It is also characterised by an adaptive approach in which practitioners strive to be adaptable by structuring everyday work and cooperation to achieve a good workflow. CONCLUSIONS:The study shows that the practitioners' encounter with patients and relatives is rapid and of limited duration. The care activities that practitioners mainly perform comprise standard medical management and are performed more mechanically than in a caring way. The practitioners strive to balance the requirements and the realisation of the everyday work through structures and in cooperation with other practitioners, although they work more in parallel than in integrated teams.
journal_name
Int Emerg Nursjournal_title
International emergency nursingauthors
Andersson H,Jakobsson E,Furåker C,Nilsson Kdoi
10.1016/j.ienj.2011.06.007subject
Has Abstractpub_date
2012-04-01 00:00:00pages
58-68issue
2eissn
1755-599Xissn
1878-013Xpii
S1755-599X(11)00067-Xjournal_volume
20pub_type
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