The interdepartmental ticket (IT) factor: enhancing communication to improve quality.

Abstract:

:This article presents the implementation and 1-year evaluation of a staff nurse-driven initiative addressing a Joint Commission patient safety imperative to improve the consistency of handoff communication. An interdepartmental ticket was developed and implemented through a planned process. The interdepartmental ticket serves as a requisite passport for providing key communication of critical information to facilitate a safe transition between medical-surgical and progressive care nursing units and specific ancillary departments.

journal_name

J Nurs Care Qual

authors

Roberts M,Putnam J,Raup GH

doi

10.1097/NCQ.0b013e31824f0e3b

subject

Has Abstract

pub_date

2012-07-01 00:00:00

pages

247-52

issue

3

eissn

1057-3631

issn

1550-5065

journal_volume

27

pub_type

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