Managing multiple goals in supportive interactions: using a normative theoretical approach to explain social support as uncertainty management for organ transplant patients.

Abstract:

:In this study, we used a normative theoretical perspective to examine the relationship between uncertainty management and support in the lives of organ transplant patients. We conducted in-depth interviews with 8 pretransplant and 30 posttransplant patients, including individuals who were waiting for or had received a kidney, liver, heart, or pancreas. Interview transcripts were analyzed using a grounded theory approach, which involved two levels of thematic analysis. Participants reported that others provide assistance in various ways, and that this social support entailed a number of challenges. Participants also described several strategies for handling these support dilemmas. These findings suggest that the effectiveness of support is related to how well multiple goals (including uncertainty-related goals) are managed in the supportive interaction.

journal_name

Health Commun

journal_title

Health communication

authors

Scott AM,Martin SC,Stone AM,Brashers DE

doi

10.1080/10410236.2011.552479

subject

Has Abstract

pub_date

2011-07-01 00:00:00

pages

393-403

issue

5

eissn

1041-0236

issn

1532-7027

pii

934987643

journal_volume

26

pub_type

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