Communication and outcomes of visits between older patients and nurse practitioners.

Abstract:

BACKGROUND:Effective patient-clinician communication is at the heart of good healthcare and may be even more vital for older patients and their nurse practitioners (NPs). OBJECTIVES:The objectives of this study were to examine 1)contributions of older patients' and NPs' characteristics and the content and relationship components of their communication to patients' proximal outcomes (satisfaction and intention to adhere) and longer term outcomes (changes in presenting problems, physical health, and mental health), and 2) contributions of proximal outcomes to longer term outcomes. METHODS:Visits were video-recorded for a statewide sample of 31 NPs and 155 older patients. Patients' and NPs' communications during visits were measured using the Roter Interaction Analysis System for verbal activities, a check sheet for nonverbal activities, and an inventory of relationship dimension items. Proximal outcomes were measured with single items after visits. At 4 weeks, change in presenting problems was measured with a single item, and physical and mental health changes were measured with the SF-12 Version 2 Health Survey. Mixed-model regression with backward deletion was conducted until only predictors with p

journal_name

Nurs Res

journal_title

Nursing research

authors

Gilbert DA,Hayes E

doi

10.1097/NNR.0b013e3181ac1413

subject

Has Abstract

pub_date

2009-07-01 00:00:00

pages

283-93

issue

4

eissn

0029-6562

issn

1538-9847

pii

00006199-200907000-00008

journal_volume

58

pub_type

杂志文章
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