Abstract:
PURPOSE:Psychological morbidity in cancer patients is common, but often undetected and untreated. We developed a communication skills training (CST) program targeting this issue, and evaluated its impact on doctor behaviour. PATIENTS AND METHODS:Thirty of 35 oncologists from six teaching hospitals in six Australian cities, participated. The CST was a 1.5-day intensive face-to-face workshop incorporating presentation of principles, a DVD modelling ideal behaviour and role-play practice, followed by four 1.5 h monthly video-conferences incorporating role-play of doctor-generated scenarios. Doctors were randomized to receive the CST or not. Simulated patient interviews were videotaped and coded at baseline, after CST and 6 months later. Doctors completed questionnaires assessing stress and burnout at the same time points. RESULTS:Doctors in the intervention group displayed more creating environment and fewer blocking behaviours at both follow-ups; however, these differences did not reach statistical significance. Intervention doctors valued the training highly, but did not report substantial reductions in stress and burnout. CONCLUSIONS:This short training programme demonstrated a positive effect on aspects of doctor behaviour. Video-conferencing after a short training course may be an effective strategy for delivering CST.
journal_name
Psychooncologyjournal_title
Psycho-oncologyauthors
Butow P,Cockburn J,Girgis A,Bowman D,Schofield P,D'Este C,Stojanovski E,Tattersall MH,CUES Team.doi
10.1002/pon.1217subject
Has Abstractpub_date
2008-03-01 00:00:00pages
209-18issue
3eissn
1057-9249issn
1099-1611journal_volume
17pub_type
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