Abstract:
:In the services sector, the product of labor is not a commodity that can be traded easily. What is sold is a specialized service, basically through an exchange of information to meet the client's needs and expectations. What emerge are thus the social relations between individuals: professionals and clients/consumers. This article presents evidence that the introduction of information technology undermines the quality of the relationship between the health professional and the patient. The article begins by discussing concepts pertaining to quality in the health sector. The health professional-patient relationship is then discussed through a brief review of the health/disease concept and specifically the physician-patient relationship. Analysis of primary data shows some indication that technological, physical, and management changes in health care units are undermining the quality of health care: many technological changes, but few operational changes, and many machines, but few professionals to treat patients.
journal_name
Cad Saude Publicajournal_title
Cadernos de saude publicaauthors
Maciel-Lima SMdoi
10.1590/s0102-311x2004000200018keywords:
subject
Has Abstractpub_date
2004-03-01 00:00:00pages
502-11issue
2eissn
0102-311Xissn
1678-4464pii
S0102-311X2004000200018journal_volume
20pub_type
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journal_title:Cadernos de saude publica
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journal_title:Cadernos de saude publica
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doi:10.1590/0102-311X00052017
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journal_title:Cadernos de saude publica
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doi:10.1590/s0102-311x2004000100025
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journal_title:Cadernos de saude publica
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journal_title:Cadernos de saude publica
pub_type: 已发布勘误
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abstract::The aim of this study was to investigate the relationship between inadequate nutrient intake, oral health and family cohesion. This was a cross-sectional study with a sample of 887 non-institutionalized elderly people from Vitória, Espírito Santo State, Brazil. Oral examination was performed by trained and calibrated ...
journal_title:Cadernos de saude publica
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journal_title:Cadernos de saude publica
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journal_title:Cadernos de saude publica
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doi:10.1590/s0102-311x2005000200004
更新日期:2005-03-01 00:00:00
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journal_title:Cadernos de saude publica
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doi:10.1590/s0102-311x2012001100018
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journal_title:Cadernos de saude publica
pub_type: 杂志文章,评审
doi:10.1590/s0102-311x2009001100002
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journal_title:Cadernos de saude publica
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journal_title:Cadernos de saude publica
pub_type: 杂志文章
doi:10.1590/s0102-311x2012001100008
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journal_title:Cadernos de saude publica
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journal_title:Cadernos de saude publica
pub_type: 历史文章,杂志文章
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doi:10.1590/0102-311X00116317
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doi:10.1590/0102-311X00030715
更新日期:2017-04-03 00:00:00
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journal_title:Cadernos de saude publica
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journal_title:Cadernos de saude publica
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journal_title:Cadernos de saude publica
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abstract::Latin American countries made the political decision to eliminate human rabies transmitted by dogs by the year 2005. The purpose of the current study is to evaluate to what extent this goal has been reached. The epidemiological situation and control measures were analyzed and broken down within the countries by georef...
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