On the front lines of managed care: professional changes and communicative dilemmas of hospital nurses.

Abstract:

:This article explores how the role of the hospital nurse has been transformed by managed care, with a concentration on changes relevant to communicative relationships and processes. Two brief case analyses are considered to examine how hospital nurses have felt the impact of being on the "front lines" of managed care. Findings illustrate the utility of a communication perspective in understanding changes in nursing at individual, organizational, and system levels.

journal_name

Nurs Outlook

journal_title

Nursing outlook

authors

Miller KI,Apker J

doi

10.1067/mno.2002.126111

keywords:

subject

Has Abstract

pub_date

2002-07-01 00:00:00

pages

154-9

issue

4

eissn

0029-6554

issn

1528-3968

pii

S0029655402000246

journal_volume

50

pub_type

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